MedipupsWe are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients.We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.
Medipups (medipups.com) has 178 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Marilyn K. S.
Same thing happened to me. I ordered 3 beds and was supposed to get 3 for free. I ordered June 23. Still nothing. I have written them 2 times and they keep telling me they are running behind although they keep advertising. This is a scam do not order.
Ruth Ann Bias W.
I ordered these beds back in June and still no beds. No one answers your emails and no one answers the phone. Mail box has been full for two months. DO NOT order from this company. I have requested a refund for over a month now and still no refund or beds. SCAM!!!!! At least a courtesy phone call would have been appreciated but they do nothing.
Diane H.
This is a rip off I ordered a dog bed but one get on a month ago. No bed no refund nothing from customer service but emails saying they are investigating. DON'T order their products Scam/Ripp OFF
Deb W.
Fell for the same thing 2-for1 scam. Kept calling and emailing to responses that they were way backed up but I told them why do you keep on running the same add for 2 for 1 scam.And I know better any reputable company doesn't charge your card til items are mailed. No response so when the took another 10 buck out of my account I called my banck and said please block these people from charging my account anymore since this a obviously a scam. They did and re-inbureds me for the charges. Please report these people as scammers thru whoever you t paid them thru. they will help you out.
Dana
Same thing happened to me. They took funds from my card but no merchandise. I tried calling and emailing several time. The so called CSR number is a scam in itself. I had to call my credit card company to close the card and send me a new one so they will not be able to continue with the subscription. Please be aware!
Norma Jean P.
Total scammers
Stibbs J.
I wish I had check this before I ordered. I ordered a pet bed in June 29th it is Aug 14th and although they have respond to my email, i have yet to get a delivery date. As of today i have requested a refund.
Richard B.
I ordered Medipups "Skin & Coat" last December. I didn't like the lack of results. Dog didn't like them either. He kept on itching. Started trying in February to cancel product subscription. 8-10 phone calls later (got hung up on twice) no help at all and a lot of wasted time. Meanwhile, each and every month without fail, they kept sending 30 chews and charging me $22.45. I started sending angry E-mails (yes-I have them all). I get a reply every time: "your request has been received and is being reviewed by our support staff". REALLY?!! I now have 150 chews in unopened packages and I am out over $100. "Unresponsive" doesn't do justice to their famous support staff. "Unethical" and "dishonest" hardly describes their business. "Scam" works for me.
