Medical SourceWe offer health care professionals and patients access to over 35,000 medical products from the industry's top-rated brands. Our vast catalog serves health care professionals from a wide range of specialties, including cardiology, orthopedic, and surgical. Search for an item in our online store using the search bar, or if you would like assistance, contact us and an expert from our team will assist you.
Medical Source (medicalsource.com) has 338 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Health Equipment · New York, New York
Excellent
Health Equipment · ALBANY, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
Showing 104 reviews with 1 star · Clear filters
Kathleen
I placed an order.several days later I requested information on when delivery will come. They replied order being sent. Then showed tracking, but package didn't get delivered. Was home the whole day they said was delivered. I had been watching for days. I asked for picture that showed delivery. Was informed there was no picture. I feel cheated or scammed
Andrew M.
took 3 weeks to ship, super unhappy
Robert
I didn't get the order
Scott D.
No communication. I odered item. Paid extra for 2 day delivery. And 2.5 WEEKS later i got item. I called customer service. Left message. No reply. Very very poor service.
Sarah H.
My item took 3 weeks to get to me and when I got the notification of delivery it was deliverd by the USPS to the wrong address. I verified this through an investigation with the USPS and shared that information with the seller. I requested a refund from the medical source and was denied. They did not even offer to send out a new product. Terrible customer service and I am out $40 with no product.
Erin
Never received
Tommy H.
The part I got does not match the size of the part number I referenced. They are not the correct size and will not fit my cane. But it costs to much to ship back for credit.
Alfreda C.
It took far too long to rceive the item and it is not what I expected it to be. .