Medical MegaReviews of medicalmega.com

They say they are lowest price and they are not and would not lower to match ! I have previously ordered many times but they have no loyalty to their customers

This company reached out to me over a shipping problem I had identified with an order. I thought the overnight shipping option would be delivered on Saturday if I ordered on Friday. They responded immediately and asked me what they could do. I asked for them to reimburse the overnight shipping cost and reword the overnight shipping to next business day. They did both, I believe that shows that they truly care about their customers. Their actions will prevent anyone else from misunderstanding the overnight shipping option. I will be their customer for a long time and strongly recommend them to everyone.

Good Price! + I have never experienced any unfavorable act with this supplier with over 10 purchases during the past 2.5 years. Products have arrived ahead of promised delivery date all the time.

I ordered colostomy supplies and gloves for my wife 2/16 (Saturday) for 2-3 day delivery (Wednesday or Thursday). Received gloves on Wednesday with no explanation about colostomy pouches. Called and was told I would receive them on Thursday and was given a new tracking number. Did not receive them. Checked tracking number and was told delivered Thursday 2:26 PM (?) at my mail box. . Friday morning called Medical Mega and was told to check around my house to see if I could find it. When I told her I had already done that she told me to do it again (twice) because that was how they normally find things being reported lost. I finally told her I was standing in my driveway looking directly at the mailbox and side yard and it was not there, I turned around facing my carport and it was not there and walked to my patio and it was not there and I had already checked the front of my house to no avail. I then insisted it go to the next level. She said she would contact shipping to see what to do. I told her we needed the pouches by Saturday. I was then on hold for a while. When she came back she told me that if they couldn't locate the package they would reship them. I asked for a tracking number because I knew they close at noon on Friday was told she couldn't give me one. I asked to speak to her manager and was put on hold until 12:00 noon when I received a recorded message that that person was not available and I could leave a message or call back during normal working hours. My only option now is to purchase pouches locally for $212 on top of $118 I've already paid to MedicalMega plus the 2-3 day shipping I paid for. I've had great service in the past, but I'M VERY DISAPPOINTED with their handling of the situation.

Always has everything I need fast delivery!!

Speedy delivery

Very quick and at a price that was better than anywhere I could find what I needed.

Easy ordering and fast shipment