Medical MegaReviews of medicalmega.com

HORRIBLE customer service! I ordered an item and received the wrong item so I called to return it. Firstly the agent said I would only get a partial refund, which I questioned and then asked me to send a picture. I called again and they hung up on me twice. Once they got the pic they acknowledged the mistake by email and gave me an RA # and told me to leave it out front. I wanted to ask what would happen if someone took the box so I called and was hung up on. I CB 3X and tried different exts. and was hung up on 3 more X. I tried every ext. and then it started to go to voicemail. I emailed them and told them that I used to work in a call center and I know that my # comes up on their screen and I needed to talk to someone and got a call within 10 minutes. I told the lady that it was not good customer service to be hanging up on a customer and got silence. I asked my ? and got my answer but absolutely no apology for the rude service. I hate to say it but…typical NY attitude. Use a different CPAP supply!

Total waste of time and 75.00

The product did not work After multiple tries and careful reading of the instructions- they would not connect to drain with my pluerex What a waste of money for a crummy product!! As I tried to use while traveling, I was faced with being bloated with fluid the whole trip.

Your product was useless

I ordered a dermabond applicator from medical mega. These pens only have a two year shelf life. The one they sent is already almost expired. Also since I did not create an account I can't return it.

If I could give them a zero I would. I ordered 2 boxes of 30 colostomy pouches from Genairex; what I got was 2 boxes of 5 barrier wafers from Safe & Simple (not even an item on their website). Took multiple emails and then filing a dispute with PayPal to get it resolved. WOULD NOT ever buy from them again. They said they were issuing me a refund to PayPal but in fact PayPal did the refund, not the company.

Ordered 2 boxes of stat locks (50 per box). I received 2 stat locks instead of 100. Need I say more?

I would have given a 0 start. They had a different image on the product. Also Price was $5 and with shipping cost was $19. I called them before the product was shipped. They said they cannot cancel the order because it was already processed. When I said I want to order in a bulk, then they spoke to someone and said they will be able to modify the order. I never felt so bad.