Medela LLCReviews of medela.com

My pump just stopped working yesterday i called customer service emailed a copy of my receipt and she was quick to send me an upgraded version i was very appreciative since i was in a panic to pump it arrived today .. Happy with how quick customer service response was

My medela pump gave out on me out of nowhere and I called customer service and was helped by Frank Calomino who was so sweet and so patient with me, he was able to get my replacement order completed with me on the phone. Frank like I said on the phone you have wonderful customer service and I hope you get to see this review! Thank you so much again!

My pump had a broken piece (my fault). I ordered through insurance but I called Medela and their customer service was amazing! I sent a receipt and they had a new one shipped within 24 hours for free!

Ik heb de Medela magic inbra sinds 2 weken. Ik had een kleiner borstschild nodig, deze is nog niet leverbaar bleek, na contact met de klantenservice een tijdelijke oplossing gekregen en zodra ze weer voorradig zijn krijg ik ze opgestuurd. Daarnaast ging vandaag een stuk van de motor kapot. Na contact direct een vervanging opgestuurd. Al met al zeker dus wat hobbels op de weg, maar een uitmuntende klantenservice die je snel en prettig helpen. En ondanks de hobbels is het een mega fijn product die kolven veel comfortabeler en makkelijker maakt. Ik zou ondanks dit alles ze zo weer kopen icm de geweldige klantenservice.

I bought the medela harmony via Amazon, I had a house fire the day I’d received it which burnt two parts of my pump which I hadn’t even used yet! I could not buy spares for this online, however I contacted medela customer services and was put in touch with ‘Kyle Marshall’ who sent out the two parts I needed via next day delivery! Super impressed with them and their service.

Koelelement was lek bij bezorging. Na contact te hebben gehad zou ik een nieuw Koelelement toegestuurd krijgen. Ik kreeg een heel nieuw tasje met Koelelement en 4 nieuwe flesjes. Nog een luxer tasje ook! Heel fijn als ik straks weer aan het werk moet en de flesjes koel moet bewaren!!

God oplevelse med Medela men mindre god oplevelse hos Babysam på en brystpumpe fra Medela men Medela (Yvonne) var helt fantastisk og hjalp os i mål så min svigerdatter kunne få en anden pumpe der passede bedre. Kæmpe ros til Medela og deres håndtering af sagen. God rådgivning fra Medela og Yvonne var både sød, dygtig og hjælpsom. Kan varmt anbefales.

Me and my partner have been blessed with our baby in summer 2023 and looked to get a reliable breast pump to support feeding. We decided to go with Medela based on recommendations and glad we did. These are not the cheapest but when I product stopped working this week, we were a bit nervous about having to pay for a brand new device. However, the customer care line my partner called were exceptional, they provided a resolution that day and my partner left with new equipment from our local Boots. I see this customer service as exceptional and based on the level of support, I'd highly recommend the breast pump and Medela brand. Thank you.