Al
No communication
No communication. It will be close to 30 days before the product will be delivered. Called over a week ago to see what was up. Chipper was sitting in California. Representative was to email me the updated delivery details. No update sent. Called 12-22-2026 and product is to be shipped on Christmas....poor customer service and no communication
Response from MechMaxxDec 24, 2025
Thank you for sharing your experience. We’re very sorry for the lack of communication and the frustration surrounding your delivery timeline. That’s not the level of service we aim to provide, and we understand how disappointing it is to wait without clear updates. We take responsibility for the communication breakdown and are reviewing this internally to improve how delivery status is handled and shared. We appreciate you bringing this to our attention and value the opportunity to do better.