MechMaxxReviews of mechmaxx.com

Awful customer service…. Waited over 2 weeks to get blades I ordered and when they finally came in they were incorrect…. You can’t get through to talk to anyone on the phone and it takes several days to get a response via email.

Ordered flail mower came missing parts. Spare parts I ordered never came 30 days no response. Poor service. No working phone number..fo not buy from this company.

I placed two orders with MechMaxx. The first one was the 6" mechanical start Wood Chipper. After my first round with customer support, I was told to replace the carbeurator. I had to order my own and then install it myself. I'm not a mechanic and have very limited knowledge on how to replace a carbeurator. After that didn't work and about 3 weeks of back and forth, which included me begging for a replacement and/or discount on another one, I was told that it was 100% the starter and that I should find a local mechanic to fix it. Fast forward another 3 weeks, I get it back from the mechanic and it was the fuel line. I still haven't received reimbursement for the carbeurator I purchased, or the shop bill. All in, I purchased a piece of equipment that required 15 hours of trouble shooting (about an hour every other day figuring out what part was what and creating video to send) and, over 20 miles driving and another 2 or 3 hours, a bill from the local small engine shop for $250+ and almost 3 MONTHS! I finally got a wood chipper, except I didn't even get a factory new machine. All-in-all, Assuming I make minimum wage, my cost was the machine + ~$120 (carbeurator + shipping), ~$270 in personal labor (12 hours trouble shooting, 3 hours replacing the carbeurator, 3 hours loading, transporting, and unloading the chipper). ~$80 in gas getting the chipper to and from the mechanic. ~$470, not including the 3 months that they had my money and I didn't have anything but a 600+ lb piece of junk sitting my garage. The 2nd experience was an order that I tried canceling 4 times. The first time, I was told that I would still need to pay shipping and handling. I asked for tracking information and it took them over a week to give me a tracking number and when they finally did, it was for 1 out of the 4 items that I ordered...and that tracking number had just been created, it still hadn't even shipped! When I asked to cancel the remainder of the order, I got a response 3 days later with another tracking order for a second item that still hadn't been shipped. They did eventually cancel the 3rd and 4th items in my order...but only because they were on back order. Then, when they gave me the link to give this review...they offered a bribe ($200 off on a purchase of $2,000 or more) if I left a positive review. I tried extremely hard to work with them. I offered to buy multiple pieces of equipment ($10k+) if they could hide some of the cost of the wood chipper, and we could just chalk it up to it being a lemon. I even purchased the stump grinder and box blade at full price, before the wood chipper incident was resolved. I would not recommend and I will share this debacle a million times, if given the opportunity. UPDATE 7/7/2026 I just took a call from them. The offer was to pay me $470 if I was willing to take this review down. I told them they were more than welcome to follow through on what they had promised, but I wasn't going to remove my review.

Never shipped the product I bought more than a month ago, they took more than 4k, also they faked a BOL. With Saia, when I called saia, they said the product never reached their driver.

Terrible. No one answers the phone, and they don't ship out when they say they will. Never again!

I refuse to leave you a good review. I’m disgusted you are trying to monetize a positive review by trying to give me a discount for a good review. “ If you leave us a positive Trustpilot review, we'll thank you with a $200 coupon for any order over $2000. You'll receive your coupon within a week of posting your review. I Just click below” I’m already having problems with cheap components. The bolts were not tight upon arrival. When using the equipment for light mowing the bolts sheared off. Wildly disappoint with the quality of the product for how much it costs

Mechmaxx tech support is the worst. Only contactable via text message and they take a day or more to reply with an answer that doesn't even help resolve a problem. They also won't replace a defective part. They just ghost you at that point and refuse to reply. The BBB rating is an F. I wish I would've checked that before buying anything from mechmaxx.

I bought a 1022V Lathe from MechMaxx on May 5th 2026 and had nothing but problems ever since. Now the latest issue is the Gears in the Headstock Assembly Housing are completely damaged but hey insist that they perform a QC Inspection on every machine before it leaves the factory. WRONG! As a Retired QA Manager in Machine Shops for 40 years, I can say Professionally they are Lying. How could an item pass a QC Inspection with years of damage or damage at the factory before leaving to the customer. The support is Very SLOW and lousy. Buyer Beware or don't buy anything from them! 6/7/2026 Even though the Gears are damaged, I was able to use this lathe only as a Spindle Drive. Here is the problem; I used just the Spindle only, the Lathe got so HOT it burnt the paint on the machine and the bearing are packed with grease. The motor is Junk, the Belt are damaged, The entire machine Literally burned up. So the only thing I can do is to Trash this Piece of Junk. With that being said, I just lost $2800.00. My professional opinion is Do Not Buy anything from MechMaxx. They are a Rip Off!!!