Dr dismissed me without reading reports or paying much attention.
Fortunately, i got another opinion from someone who knew what they were talking about and carefully read my test results.
Don’t waste your money
SA
Sandy
I wanted to share some feedback…
I wanted to share some feedback regarding my MDVIP membership experience.
First, I want to say that I am very happy with my physician. She provides excellent care, and I truly value having direct access to her. Knowing that I can text her when I have a question and trust that she'll respond as soon as she's able gives me peace of mind. I also appreciate the comprehensive annual wellness exam, which is significantly more thorough than anything I've experienced through a traditional primary care practice.
My concerns are not about my physician—they are about the overall MDVIP membership experience.
At more than $2,000 per year, I expected a much more proactive and connected service. For example, I'm not aware of a patient portal where I can access my health information, review test results, or communicate electronically. I even contacted MDVIP to ask whether one exists because I couldn't find one.
I also expected proactive reminders for annual wellness visits and preventive care. Instead, I find that I have to remember and initiate everything myself. For a premium concierge healthcare membership, I expected a higher level of care coordination and member engagement.
When I look at the overall value of the membership, I feel that the primary benefits are the comprehensive wellness exam and direct access to my physician. While those are certainly valuable, I'm struggling to justify paying more than $2,000 annually when many of the additional services and conveniences I expected don't seem to be part of the experience.
I'm sharing this feedback because I believe MDVIP has an opportunity to strengthen the value of its membership. Features such as a robust patient portal, proactive appointment and preventive care reminders, and more ongoing engagement with members would go a long way toward making the membership feel like the premium service it is intended to be.
Thank you for taking the time to consider my feedback. I hope it helps improve the experience for current and future members.
JL
Jason L.
Bait and Switch
Long story short, my doctor decided to become a MDVIP practice. Annual fee to remain a patient is $2600. I attended the meeting in which all the patients got to listen and understand the concept. A lot of people were skeptical. A lot of folks read the reviews that were not the best. In a nutshell, the MDVIP rep assured all of us we could "try" MDVIP on a quarterly basis and if not satisfied we could leave the practice with not obligation. I decided to give it a try. I paid $650 (my first quarterly payment). The following day the agreement came for me to sign. Once a person receives any type service, you are legally obligated to pay the entire $2600 annual fee. What was told to everyone in the meeting was contrary to the language in the agreement. Classic bait and switch in my opinion. I did not sign the agreement and will NOT sign it. I have spent the past 10 days trying to get a refund. While I understand the concept of MDVIP, make no mistake....MDVIP's deal is weighted in favor of the doctor to cover his overhead. I would recommend reading the agreement before signing it.
CD
Chris D.
MDVIP corp non-responsive
MDVIP has been calling, emails, texting, and mailing me for 2 months. I've reached out via channels they provided, requesting their service level agreement. They attest to providing after hours and travel support, but they respond with marketing flyers only. In spite of numerous reach outs, I've receive no response to a substantive question.
SM
Sarah M.
Not the level of care you'd hope for
I don't think it was a mistake that I should have expected better than average care with doctors within this network, but that is not the case. The first doctor misdiagnosed me and prescribed hundreds of pills for things I don't have... if you're a Pill Popper he's your guy. Transferred to another doctor in the practice that was just opening her office. She's lovely and caring, but administratively the office is a nightmare and the follow-up is terrible. I have significant health issues we're doing detailed blood panels, having someone call me and say I'm fine is insulting AF. Paid up through half of the year and my wellness exam is due before the contract terminates, I've been informed I can only have my wellness exam if I pay another quarter. Such Bullshit.
AJ
AJS
Profit over people
The Dr. helped me balance my hormones to stop my menopause symptoms but the consultations were not as in depth as I expected and hoped they would be. The annual exam which is the pride of their program was (except for the blood work) a joke. The checks on your bones, eye sight, hearing, brain were no anymore than you can do at home on your own.
In late October we had a job move out of state and all the MDVIP Dr's in the new area will not take new patients.
Even though I moved I paid for another quarter so that I could get prescription refills until I could find a new Dr. and get referrals to specialist I need (cardiologist and allergist/ENT).
When I did find a Dr. outside the MDVIP network I was told I was on the hook for an additional quarter because I did the annual exam!!!
The exam occurred right before our move and there is no follow up on mammogram, PAP or other referrals in my new state. It is not necessarily the my MDVIP Dr's fault. He doesn't have the connections. but they are not letting me go to seek the health care I need outside their network.
Even gym memberships can be cancelled if you move. Unfortunately, MDVIP cares more about their profits than the healthcare of their members.