They are the worst - at least the dr in falmouth.
Three visits and no physical yet, no dr check on anything for cancer survivor. Did get a lovely but totally useless two life coaching session with the dr who ddint even touch me - not lymph node check, nada. On my way out they offered em to schedule a physical in April - a year afer signign up! Then you ask out and for a refund and they refuse to cancel the contract.
Total rip off
TP
Tom P.
Horrible customer service
Horrible customer service. The worst, most expensive medical service. Check all the reviews before doing anything.
IC
isabel C.
The doctor I saw through MDVIP…
The doctor I saw through MDVIP mishandled the pre-authorization for a CT scan I needed, then missed the deadline to appeal the denial. When I followed up by email, I got no response. A second follow-up finally got a reply a week later. I was told the doctor felt I would be better served by a "different venue." Usually when a doctor thinks they can't help you, they offer referrals. Not this doctor. I asked for another meeting but the wait time was a month.
When I asked MDVIP for a refund, they refused because I hadn't complained until after the quarter ended. I don't see why the timing of my complaint should matter more than the fact that their doctor's errors delayed care I needed and then left me without a provider.
DI
Dianne
Horrible
Horrible! The doctor did not listen to anything I asked for and required unnecessary tests. I was over charged and after cancellation I was charged another 6 months. DO NOT USE MDVIP.. extremely poor medical care
CH
Chris
Poor quality healthcare
1.Does not provide services as outlined in contract
2. Visit with doctor ( first annual) was a joke. Exam under 5 min(if that) did not check heart at all and said he forgot
3. Does not review prior med history.
CR
CryptoMan
Do not trust MDVIP with your health
Do not trust MDVIP with your health — my experience was dangerous and expensive
I paid MDVIP's premium fee for what they advertise as concierge care: physician access five days a week plus weekend emergency availability. What I actually got was the opposite.
My MDVIP doctor, Dr. Luke Williams in St. Petersburg, was only available four days a week — he works at the VA on Fridays and did not respond to calls, despite my paying specifically for that access. So much for "24/7 availability."
Far worse were the medical errors. His office lowered the dose of a critical medication I take to one-tenth of my prescribed amount, making my treatment ineffective. He also administered testosterone injections without reviewing my labs first — a shortcut that put me at real risk of serious cardiac complications. This is the exact opposite of the personalized, careful medicine MDVIP charges thousands of dollars for.
When I brought all of this to MDVIP, they conducted a "review" and told me it wasn't their problem. No accountability, no remedy, no concern for patient safety. Their fee buys you marketing, not oversight. In my experience, MDVIP exists to collect membership dues, not to hold its physicians to any standard.
If you're considering MDVIP: you're paying luxury prices for care that, in my case, was less available and less safe than a regular practice. I would not take that risk with your health or your money.
When I brought all of this to MDVIP, they conducted a "review" and told me it wasn't their problem. And when I asked for a refund of the substantial fees I'd paid for services I never received, they refused. No accountability, no remedy, no refund, no concern for patient safety. Their fee buys you marketing, not oversight. In my experience, MDVIP exists to collect membership dues, not to hold its physicians to any standard.
LF
Lisa F.
I moved and they didn't have any…
I moved and they didn't have any doctors in program that could take me but they continued to charge me 2000.00 per year for 2 years and refused to refund me.
SH
Shar
Not worth the money!!
The doctor was just ok. Did not call me back for a week. When I had too many non returned calls, I asked for my money back. No refund no matter how bad your experience is. Beware‼️‼️