Mdvip.comReviews of mdvip.com

I joined MDVIP during a period when I had a genuine health concern that required timely attention. I split my time between Michigan and California, and access to both primary care and specialists—especially in California—had become extremely difficult. MDVIP was positioned as a way to bypass those access barriers. MDVIP charges an upfront membership fee (paid annually or quarterly), and once you complete their required “Wellness Assessment,” the membership is locked in. That structure is important to understand before enrolling. In my area, there was only one MDVIP physician available. He was responsive and courteous, but it quickly became clear that the focus of the program was on completing the Wellness Assessment rather than addressing why I had joined. Most visits and follow-ups centered on finishing that process, even though I had clearly expressed concern about ongoing symptoms and unexplained changes in my health. The Wellness Assessment itself felt dated and of limited value. Some findings were minimized without much explanation, and the testing was relatively basic given the cost—much of it could have been obtained independently through standard labs for far less. Additional testing required extra charges and persistence on my part. At follow-up visits, feedback derived from wellness metrics felt disconnected from what I was experiencing, which was both frustrating and unsettling given the reason I sought care in the first place. I ultimately found myself independently pursuing key testing and bringing the results back to the physician in order to move things forward. I later discovered that I could not access the results of my Wellness Assessment through the MDVIP portal after misplacing the physical paperwork, leaving me without a record of tests I had paid for. When I contacted MDVIP to request termination and explained why the experience hadn’t met my expectations, there was no effort to understand or learn from my feedback—only a reiteration of policy. My takeaway: MDVIP appears to capitalize on the current healthcare access crisis by emphasizing a wellness-based membership model that locks patients in early. While this may work for individuals seeking routine preventive care, it may not be well suited for those with active or unresolved health concerns who need diagnostic focus and flexibility. I would strongly encourage anyone considering MDVIP to understand exactly what is included, how rigid the model is, and whether it truly aligns with their needs before enrolling.

I am preparing to take legal action. They misrepresented the charges.

Used them in Boca Raton for years because its impossible to get a good internist otherwise. Unless you have a connection. Not worth the money. Went to cancel they give you the run around and make it impossible to cancel.

MD VIP is a shell that provides MDs/DOs with business functions ( billing, marketing, collections, IT.) The corporation holds no responsibility for the quality of the care or the continuity of care if the individual provider you are “signed up with” closes the practice for any reason. Know what you are buying into.

Rip-off organization. They'll charge $2K for a "wellness exam" that provides about one-third of the information you'd get just by scheduling a doctor using the usual channels, i.e., without the "concierge service." And what a joke: the only thing "concierge" about this service is the CON. It took me just as long to book my doctor as it would have had I just gone to the yellow pages (longer, actually). Their website SUCKS, and their portal is useless (its main goal is to hook you in and to sell you expensive tests that are not needed and are in fact, meaningless). The wellness exam is pointless; it's only one step above a Scientology "audit." Want to know your PSA levels, or your thyroid function? Nope - that's an "extra" exam. And the wellness exam is conducted by a medical assistant who, quite frankly, knows less about medicine than I do. So I wound up spending $2K to have some high-school graduate spend about thirty minutes conducting tests that didn't add any more information than I already had from a cardiac-calcium test (which cost ~ 7% of what I spent to get "audited" by a medical assistant with six weeks of training). If you EVER think you might join or even consider joining MDVIP, all I can say is: DON'T.

MDVIP uses misleading payment schedules in their ads and websites and relies on that misunderstanding to lock patients into 1 year contracts that they cannot get out of. They then will not provide a written termination notice for the contract if requested prior to the final payment. They are banking on people to forget to cancel their contract and then use the auto-renewal feature to lock them into another year. While in theory concierge medicine seems like a way for patients to receive high quality care, the way this business strategy is enacted is taking advantage of those same patients.

Nothing “concierge” about MDVIP unless you think a call center taking messages is fancy. I had a horrible experience trying to schedule an appointment with MDVIP Dr Armani/falmouth. I work with physicians and their staff for a living, and I understand how busy they are as a rule. The concierge service that I paid for was supposed to offer personalized medicine and care but the staff member (Melissa)simply blew me off and didn’t seem interested to book me an appointment until after they returned from Thanksgiving. I’d been waiting since 11/19, 21, 24, 25, 26…..finally canceled on the 26th after leaving multiple messages asking they simply give me ANY date and time and simply let me know when I can come in. I was called from a blocked number on Wednesday from Melissa saying she had an abbreviated day “due to holiday” but again she didn’t seem interested in simply booking me a date. Today 12/1 she called to book my appointment but she doesn’t realize I’ve already quit this membership due to the abysmal experience. No problem with receiving my refund…..even MDVIP seemed to agree with my assessment of my experience with this particular provider’s office. A Drs office is only as good as the staff and unfortunately I’ll never know if the Dr herself is skilled. What a shame but then again I did try reaching the Dr directly thru her website but even she has never checked her messages. I am unimpressed by this “concierge” service and will try again with a city Dr who might take concierge medicine more seriously than just using the term as a marketing hook.

While we were pleased with the doctor, we feel that we were not told the truth when calling for information and initially signing up via MdVip’s national center. I specifically asked if we were bound for a year if we paid by the quarter. I was told we could cancel or change providers at any time. My husband had one wellness appointment and did not visit again due to the distance we had to travel to see the doctor for urgent concerns. After making three payments of $525 for 3 quarters we requested a cancellation for the last quarter and were flatly told that after the first wellness visit we were contractually bound to pay for the entire year. The first appointment is the wellness visit. It seems like a bait and switch, unfortunately. We recommend you read the fine print and record conversations with the initial salesperson who promises everything to get you enrolled.