MDsave, powered by Tendo Marketplace, is a free-to-use website that makes healthcare more accessible by changing the way patients shop for care. We partner with high-quality providers to offer affordable, upfront rates on medical procedures, allowing patients to purchase their care directly online with all related fees bundled together—that means no surprise bills or hidden costs! By paying upfront, patients can save money while avoiding unexpected medical expenses.Tendo Marketplace also powers Care Connect, offering employers access to bundled healthcare services for their employees.Visit mdsave.com to learn more.
MDsave (mdsave.com) has 5,094 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
mdsave.com
Website
mdsave.com
Category
Hospital & Emergency
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 37% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I may have done this (review) already, but MDsave worked great for me. It's a great way to slash imaging and procedure costs. Few things burn me up more than the intentional lack of transparency in our corrupt medical system. The never ending billing is a symptom of that corruption.
MDsave ends that nightmare with one payment that covers everything and everybody; so you won't be getting bills from the doctor's neighbor's step son. It is a great tool.
Response from MDsaveJan 11, 2022
Hi Kevin,
Thank you so much for leaving a review! (Not sure if you've left one before, but we'll take 'em all!) The healthcare industry is certainly in need of major changing, and we're glad that you've found our services to be part of the solution. We appreciate your continued support — keep spreading the word!
Best,
Devon (MDsave team member)
GH
Gary H.
Ultra sounds
I have used MDsave for my ultra sounds as required by my gasternologist every year and they save me over $700 from the cost I would have it done at my hospital ( and I work there ). I trust them 100% and the price you see is what you pay, no extra costs at all. I will never go anywhere else
Response from MDsaveJan 5, 2022
Hi there, Gary!
Thank you for taking the time to share your experience using MDsave! We are ecstatic to hear how much money you've saved by using our services, and we especially appreciate your insight as a hospital employee. We want to do everything we can to simplify patients' healthcare journeys, and we're so happy that your experience with MDsave has been stress-free. Thank you for supporting us and for spreading the word about our services!
Best,
Devon (MDsave team member)
SM
Sandra McCormick B.
This is one of best programs ever!
This is one of best programs I have ever used. The MDsave coupon has always been a better price than my insurance can negotiate, and I know the price before the procedure or visit. I was able to use it for an emergency room visit which probably saved me thousands because I prepaid. I'm a huge fan and always go to MDsave first.
Response from MDsaveJan 5, 2022
Hi Sandra,
Wow! Thank you so much for sharing your experience and for leaving a review! We work hard to try and get the best prices for patients like you and we're so glad to hear that you've been able to save so much on your care. We love hearing that our services also worked for your ER visit, as this is an area we're working to grow—so keep spreading the word! Thank you for your continued support ❤️
Best,
Devon (MDsave team member)
SU
Susan
All-Inclusive Mammograms
I have used MDSave for the past 2 years to purchase a voucher for my annual mammogram. I have an indemnity “insurance” plan, so it only pays a certain amount for procedures. That means I shop around for all my medical services. When I buy from MDsave I know the exact price of the procedure and I also know there will be no surprise bills after the fact. The mammogram is a package deal that includes all the fees of the people and facilities involved…before, during, and after! Definitely gives me peace of mind not having to worry about any additional bills! HINT: Some places offer special pricing via MDsave when mammogram vouchers are purchased in October due to Breast Cancer Awareness Month. The voucher I purchased was valid for up to 6 months beyond the purchase date.
Response from MDsaveDec 28, 2021
Hi Susan,
Thank you so, so much for leaving a review and sharing your experience with us! We are beyond happy to hear that our services have helped you access your annual mammogram at an affordable price. We love that our all-inclusive rates have helped give you peace of mind — getting healthcare services is stressful enough without the weight of surprise bills! And thank you for spreading the word our October special. We're working to get more hospitals involved so that we can offer lower prices at more facilities across the country next year! Thank you for your feedback and support, and take care <3
Best, Devon (MDsave team member)
LM
Leigh M.
Everything was great
Everything was great . . . courtesy, professionalism, convenience, value and efficiency! I/m so glad I could participate!
Response from MDsaveNov 30, 2021
Hi Leigh,
We're thrilled to hear that you had a great experience using our services! Thank you for letting us know :) We're so glad you found us!
Best, Devon (MDsave team member)
JR
John R.
MDsave gets a big thumbs up!!!
I was extremely impressed with MDsave. Not only was my experience financially beneficial, but it was really simple. I actually had to make a change for both my procedure and location after I had already made my choices. I was truly shocked at how simple it was to amend. The web site was easy to navigate, and since I chose to make a change, the customer service was efficient and seamless. In a week, I went from never hearing about their service to telling as many folks as I could. Great option even when you’re fully covered via insurance.
Response from MDsaveNov 22, 2021
Hi John,
Thank you for telling us about your experience! We have an awesome Healthcare Support Team in Nashville ready to help make any changes to your order (because we know your healthcare needs can change at any moment!). We're so glad you found us and that you're now telling others about our services - keep spreading the word!
Best, Devon (MDsave team member)
SW
Shelly W.
Great first experience with MD Save!
Just had my first experience with MD Save and I have to say, it was great! I loved paying for my scan ahead of time and knowing exactly what the cost was! When I checked into the testing facility, the lady knew from the paper in my hand that I had had already paid through MD Save and got me checked in without any problems. It worked out perfectly! I will definitely be using MD Save in the future and have already recommended it to friends and family.
Response from MDsaveNov 22, 2021
Hi Shelly,
Thank you so much for leaving a review! We are so happy to hear that you had a great first experience using our services. We want to give patients like you all the information you need to make informed financial decisions about your medical care — while also making the process as seamless and straightforward as possible! Thanks for spreading the word about us, and take care!
Best, Devon (MDsave team member)
ST
Stacy
HORRIBLE CUSTOMER SERVICE AND I GET TO PAY THE BILL
Super annoyed. I'm sitting here with a final notice for payment for labs. I contacted them the second I got the first bill and was like what's going on? Many emails later and still no info. So yeah, don't trust these people. I liked the idea of paying what they claim to be the full price of the labs and then get slammed with a big old bill. I would give zero stars because these people almost caused me to get sent to collections with their BS promises of getting to the bottom of it.
"I apologize for the delay. I was unexpectedly away from the office. We are still working with the facility's billing to ensure this is corrected, as the services you are receiving a bill for are covered by your MDsave voucher and have been paid. I will notify you with any update I receiver as well as let you know once we have a final resolution."
This is just one of MANY exchanges I've had with them. STILL NO RESOLUTION!
Maybe not do business with them. I ended up having to pay extra money so I didn’t go to collections and this is twice in the past two months I’ve gotten this “sorry I was out of the office excuse with zero communication with it”.
Response from MDsaveAug 20, 2021
Hi Stacy,
First, I’d like to express how truly sorry my team is that this happened. We're disappointed that our communication with you left much to be desired. While we have been diligently working behind the scenes with the lab company that has been sending you bills, we failed to communicate those efforts to you and keep you updated on the situation. We’re still working on getting a settlement for you (and the other patients who have been incorrectly billed by this lab), but we recognize how frustrating it was for you to not know what was going on and why you were being billed for anything. The bill was issued in error, and recognizing that you have already paid it, we will be issuing you a full refund — for the incorrect bill and your original purchase amount. Additionally, we are working on implementing several process improvements to our internal communications workflow to ensure this doesn’t happen again — to you or any other patients.
We always aim to deliver exceptional customer service, and I am gutted that we weren’t able to live up to these expectations for you. We appreciate you bringing this to our attention and we commit to doing everything we can to do better next time.
My team would love another chance to earn your business once we've made this right. If there's anything else we can do to that end, please contact JoAnne Marks, Director of Support Services, at her direct line: 615-624-0687.
Best,
Devon Bortz (MDsave team member)
