MDsaveReviews of mdsave.com

⭐⭐☆☆☆ 2 out of 5 stars Purchasing the MDsave voucher for my wrist X-ray was incredibly easy. Unfortunately, that was the best part of my experience. Once I had the voucher, actually getting the care was much more difficult than I expected. It took multiple phone calls and a combined total of more than two hours just to get an appointment scheduled. For someone specifically looking for an affordable and straightforward way to access medical care, that was frustrating and time-consuming. I also want to be fair and point out that the hospital staff are not affiliated with MDsave, so my experience with the technician is not necessarily a reflection of MDsave itself. That said, the care I received felt rushed and lacking in thoroughness. I felt like the technician was doing the bare minimum rather than taking the time I expected for an X-ray related to an ongoing wrist issue. It has now been two weeks and I still have not received my X-ray films, which has made it difficult to move forward with getting answers about my wrist. I am genuinely thankful that MDsave exists and provides an option for people without insurance to find more affordable ways to access medical care. That is an important service, and the upfront pricing and voucher purchasing process were very easy. Unfortunately, my overall experience from purchasing the voucher to actually receiving and obtaining the results of my care has not been a good one. I hope MDsave can continue improving the process for uninsured patients, particularly when it comes to scheduling, communication, and making sure patients can easily access their imaging and records afterward.

I was given a wrong quote twice

Purchased over the phone with the hospital. Someone at the hospital cashed in the voucher before our visit creating a lengthy wait until it could be sorted out

It was not clear what mdsave was, why it was being applied, no one could explain it, it was applied in one appointment and not in another. It was frustrating

The hospital (Deaconess Mount Vernon Illinois) is very inexperienced at scheduling and understanding MDsave appointments. Using MDsave was mostly easy and smooth. However your relationship with the hospitals you have collaborated with seem to be non existent. Those you allow to use your name and services represent you. You wouldn't be proud of how difficult the process was.

Keep receiving a bill for the total amount.

The location didn’t know what MDSave was. Ran it as a workman’s comp. Then got a call I owed more money as I bought the wrong scan. It’s been a very long process

When I received my voucher and service, I paid the amount in full of $920.00. Now three months later, I am being billed for an additional $469.00 by Beaufort Medical Imaging. I recently gave them the vouncher number and they are reviewing.