Angela G.
Horrible
Horrible. The bill was still not paid 4 months after the procedure with multiple times re-sending the voucher, making phone calls and sending messages to get hospital to use the voucher. Zero communication from MD Save as to how to determine why the hospital was not accepting the voucher when I started trying to remedy the situation. I randomly received a second voucher via email out of the blue, with no communication as to why this one would work and the last one did not. So, I sent the second voucher in last week and have yet to hear if it was finally accepted as payment. The lack of pro active communication and having to do all the leg work made it clear why paying cash might be “cheaper”. We are actually doing the free administrative work for the company, instead of them having to pay an employee(s) to do it.
Response from MDsaveOct 22, 2026
Hi Angela. I am sorry to hear your experience was so frustrating. I spoke with our support team who is diligently working on the case, and I believe the billing questions will be clarified and resolved. If you still need support with your billing, please reach out to our support team at 844-256-7696 Monday–Friday from 7am to 5pm. - Team Tendo