PAULA H.
Excellent service 👍
Excellent service 👍
Response from MDLIVEMar 26, 2020
Hi Paula, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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11,728 approved reviews, newest moderated first
PAULA H.
Excellent service 👍
Response from MDLIVEMar 26, 2020
Hi Paula, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
ADRIENNE D.
Overall, this was a good service. My mobile app didn't work in regards to uploading a requested photo, so I had to switch to my laptop for the website, but that worked fine. The only other issue I had is that the site forced me to select a pharmacy from a limited list of options that did not include my pharmacy and did include pharmacies not in my insurance network (which I didn't realize until I went to pick up my prescription). The doctor scheduled in a reasonable amount of time and provided the expected level of care.
Response from MDLIVEMar 26, 2020
Hi Adrienne, we're sorry you encountered issues with our mobile app. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
PEGGY T.
This was my 1st time to use this service. Signing up was easy, the wait to speak/visit with a Dr. was lengthy due to the coronavirus epidemic. But I did get updated calls to let me know I was on list and was giving option to wait on doctor to call or get off wait list. Doctor called gave symptoms and I had to sent pictures of throat as one reason I needed a doctor. Then after another lengthy wait, I got an email saying a prescription had been send to my pharmacy. All in all I think it was great! Definitely will use again.
Response from MDLIVEMar 26, 2020
Hi Peggy, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Teresa N.
I was great to get help and not have to leave work.
Response from MDLIVEMar 26, 2020
Hi Teresa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Beth
I called because I was blowing and cough green. I needed an antibiotic and didn’t feel comfortable going to a clinic with the corona virus threat. mine was purely bronchitis with an infection. What they called in was prednisone and an over the counter decongestant. This was not what I needed and the session was a waste of money and time. I went the next day to my doctor and got what I needed in the first place. i won’t be using this again
Response from MDLIVEMar 26, 2020
Hi Beth, we're sorry you had a poor experience with our services and did not receive the effective medication for your treatment. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
CA
Very quick! Got exactly the medication that cured my sinus infection. Highly recommended.
Response from MDLIVEMar 26, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
PAMELA B.
He was very pleasant and he was concerned about my health he called me some meds in and i am starting to feel better
Response from MDLIVEMar 26, 2020
Hi Pamela, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Suzanne C.
I was diagnosed with acute laryngitis and prescribed steroids. Within 2 days I went to the doctors to find I had a severe upper respiratory infection and was put on antibiotics. At the time I called I stated that I was coughing up greenish yellow phlegm but still ended up with a steroid. I needed an antibiotic and had I physically seen someone I would have been diagnosed properly and given the proper drugs to get better sooner. I would think twice before using this service again.
Response from MDLIVEMar 26, 2020
Hi Suzanne, we're sorry you had a poor experience with our services and did not receive the effective medication. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.