Jean F.
Excellent experience
Quick. Knowledgeable doctor
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Jean! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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11,728 approved reviews, newest moderated first
Jean F.
Quick. Knowledgeable doctor
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Jean! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Georgia F.
I was not satisfied with your service. I was prescribed a dose of antibiotics, and that did nothing for the bronchitis infection I had. I still had to go see a real doctor and get a proper dose of antibiotics to clear up my infection. I feel I wasted roughly $160.00 on your services and Prescriptions. I will not be using your services again, nor will I make any recommendations to others. I would like a refund.
Response from MDLIVEJul 10, 2020
Hi Georgia, we're sorry to hear that the medication you were prescribed did not help you. Please give us a call at (800) 400-6354 and we'll be happy to help.
Shelia
In order to hold a video session patients need to be able to successfully complete registration. I accessed this telemed option through my insurance carrier's website and was charged before being prompted to create an account. I was unable to complete my registration. There were no help options available to assist me. I googled the customer service number to seek help. I was never able to complete registration and was forced to do a phone visit. The doctor did not put his competent hat on for my session. I understand you have to give information for a diagnosis and possible treatment; however instead of asking questions to diagnose I was repeatedly asked what I thought the cause of the issue might be. I explained multiple times that I could not be certain. Previously for my telemed visits I was sent a link to the email or cell number provided for ease of use once an appointment was booked. This was a nightmare to attempt to complete registration. It is still not completed! Worse telemed visit ever! If you have another choice, take that one. I will request that my insurance company sever their contract with this vendor!
Response from MDLIVEJul 10, 2020
Hi Sheila, please give us a call at (800) 400-6354 and we'll be happy to help with your payment issue.
Vena C.
Excellent 👍 Professional, sympathetic Dr and help for my ,99 yr old Mom she was telling better in less than 2 days. Pharmacy order went smoothly in about 1/2 he or less. Thanks God Bless.
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Vena! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Ceridwen L.
Fast and professional care. Would definitely use again to avoid waiting rooms.
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Ceridwen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Meg
Great! I was very impressed. Fast and easy
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Meg! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Cindy
The telephone representative was very nice and empathetic. The doctor was very nice, a little abrupt but that's ok she recognized that as a nurse I had run into this problem before and knew what was needed. I realize they are under time constraints.
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Cindy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Virgil H.
Short wait time, doctor listened and asked good questions. Was sincerely interested.
Response from MDLIVEJul 10, 2020
Thanks for the positive feedback, Virgil! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.