Lauralyn K.
Didn’t Receive Proper Treatment for Asthma Attack
I had an asthma attack and called to request my usual inhaler plus a few tablets of low dose Prednisone. The doctor refused to prescribe prednisone, she said it wasn’t allowed due to Covid. She prescribed Advair diskus instead. When I consulted with the CVS pharmacist, she explained Advair is only used for chronic asthma, not attacks. And she had plenty of prednisone on hand and hadn’t heard of any Covid limitations preventing prescriptions. I do not have chronic asthma, which I explained to the doctor. I was having an allergic type asthma attack due to high humidity plus a mildew issue in our AirB&B. I’ve been taking prednisone on and off for over 20 years for occasional allergy induced asthma attacks—just 1 tablet alleviates it for me. I was away from home when this last attack happened. Next time, I’m going to local Urgent Care. Asthma attacks are serious and scary, and I deserve the standard recommended treatment to help stop it when it happens which includes prednisone.
Response from MDLIVEJul 10, 2020
Hi Lauralyn, we're sorry to hear that you didn't receive the proper medication for your asthma attack. Please give us a call at (800) 400-6354 and we'll be happy to help you with your problem and help make your experience better for next time.