Erika C.
Don't use MD Live if you want to use your insurance
I have used MD Live and have not had a very good experience. I have been trying to get them to bill my insurance so I can get reimbursed for hundreds of dollars worth of out of pocket expenses. It has been the run around over and over and over for MONTHS and I don’t know what else to do but say here, publicly, DO NOT use MD Live if you want to use your insurance to cover the expenses. Their billing department will not take care of it and you’ll end up paying out of pocket. Very, very disappointed with MD Live and will NEVER use them again.
Response from MDLIVENov 25, 2020
Hi Erika, we're sorry to hear that you encountered payment issues with our services. If you would like to give us more details so that we may help make your experience better for next time, please give us a call at (800) 400-6354.




