Jackie
Below Average
I have been dealing with what I believed to be a bad cold or bad allergies for the past 3-4 weeks. Well after the first 2 weeks of cold/ flu and allergy medication, nothing seemed to work. So set up a telemedicine visit with a provider who diagnosed it as sinusitis and prescribed me numerous medications. I set up this appointment for the urgency aspect, and yet the medications took almost 3-4 days to even be called into the pharmacy; and here I am 4+ weeks later taking the medication as prescribed and am still feeling under the weather... The visit felt rushed, like the provider knew exactly what was wrong and hardly asked any questions. For the above reasons, this is why I’m reviewing this as 2 stars; rushed visit, did not feel like the provider was listening, long wait time for medications, and ineffective medications because I am still slightly ill.
Response from MDLIVENov 25, 2020
Hi Jackie, we're sorry you were disappointed with our services. If you would like to give us more details so that we may help give you a better experience for next time, please give us a call at (800) 400-6354.