MDLIVEReviews of mdlive.com

What a waste of time and money. They can't prescribe anything. They tell you to go to the ER for any lab work. The doctor answered all questions with a very arrogant attitude to boot. Save yourself the hassle and go see a real doctor, not these charlatans. They're less than worthless when you need help.

I needed antibiotics. I’ve already been on steroids for two weeks taking Sudafed for a week and a half. She said that they cannot diagnose your problems. My ears have been hurting and popping then why did you accept my $15 It was one of the questions do you have ear pain?

Everything went wrong. Said we still had a balance when there was none. Threatened my wife with collections. I verified with our insurance company all payments were made, the called MD Live back and they said the very next day we have a zero balance. Their billing staff is pure idiocy. Oh, and the doctor was the worst online MD we’ve seen. Cold, callous, and would not provide my wife with a non-narcotic prescription that had worked previously. Useless. If I could give negative stars, I would.

The pediatrician did not to word that I said and refused my child antibiotics. She told me to do everything that I had already been doing for two weeks and I told her that my child was getting sicker and not better. She said I know it’s frustrating but continue doing the same thing. She wrote down in her chart that she had a sinus infection but didn’t give her anything. Anytime I’ve had a sinus infection I’ve been given antibiotics. Now I have to wait 24-48 hours for a supervisor to call me back and 24 hours to make another appointment. I’m so disappointed in this service.

My daughter was diagnosed with type A flu 2 days ago. I started having the same symptoms had a call and asked if they could prescribe Tamiflu. They said no. Not once in the past 2 years have I called them and they actually prescribe something. I don’t know if they are under strict regulations or are just incompetent but not wasting time or money anymore

I have been using MDLIVE for over one year and been very happy with the Therapist. But I will no longer be using the service due to their very questionable billing and customer support. With each therapy appointment, I am billed random amounts varying from $35 to $108 per visit, despite having the same insurance throughout. I have spoken with customer support on four occasions and have yet to understand the cause of the ongoing problem. They have asked me to "Ignore" the transaction details on their website until I see the charge on my credit card. After the charge is observed, I can call customer support and request a refund that takes 45 days to process. No thanks, I'm done.

Spoke to a doctor for less than a minute, told them I had a severe sinus infection.she asked do you have allergies, I said no I get sinus infections and need help to over come them, I'm usually prescribed a steriod nasal spray and she called in a prescription for over the counter allergy medicine. I paid $48 for Zyrtec.

I had phone visit with doctor Jimmy Jaimy Honig. I had heavy flu and she only gave me regular medicine to take. She seems didn’t care with the patient situation. I suggest not to pick her for a visit next time.