Fred H F.
Great idea but terrible customer service.
I tried to use this service back when Covid was starting. It wasn't a bad process overall. But they knew ahead of time that they couldn't treat me because of symptoms and my age. They chose to still see me and charge for something they couldn't even treat. Now several months later and several phone calls, emails I keep getting a past due amount for this appointment that was like 2 minutes long. Long enough to tell me they don't treat what I have because I'm male and over the age of 50. So basically a waste of time. They keep saying they will remove the charges but after like 8 months still not cleared up. Terrible customer service. I would not recommend.
Response from MDLIVEDec 22, 2020
Hi Fred, we're sorry to hear that you have not had your payment issues resolved and that our customer service has not been able to assist you. Please give us a call at (800) 400-6354 if we can help you with anything else.




