MDLIVEReviews of mdlive.com

Everything was perfect

Very fast and convenient way to get a treatment for a minor problem and save a visit to a doctor office. Doctor who answered was very professional and helpful.

I had a wonderful experience with MD Live. It was the first time I used it and I was desperate early in the morning with the discomfort I was experiencing. The doctor contacted me right away at 6:30am and she was incredibly kind and was able to help immediately. I will definitely use MDLIVE again.

The doctor was very nice and discussed options with me to help determine final course of action

I contacted MDLive because it's part of my benefit package and I didn't want to go to a doctor's office during COVID. I requested a Zpak for a sinus/ear infection. No go. After several "visits" my symptoms didn't go away because they prescribed everything but what I requested. I know my body and I know what heals this common ailment in my body. On my last visit I wanted to order another Zpak since the last prescription they offered made me seriously ill to my stomach to where I had to sleep on the bathroom floor due to severe diarrhea and vomiting. The "doctor" suggested I was old and accused me of abusing drugs. I am old-in my early 60's but I've had sinus infections my whole adult life. I was asking for a specific antibiotic and had already told her that the infection started in my ears when I got wiped out by a huge wave when I was surfing. (That was 2 visits ago) Yeah, I'm old but I'm in good enough condition to surf which isn't for wimps. The doctor was hostile and didn't sound like a spring chicken herself. She told me I should see a doctor. What the __? I thought that's what she was?? It was a simple request for a specific antibiotic. This went on for several visits and meanwhile I was uncomfortable enough that it was hard to sleep. I work or otherwise I wouldn't have persisted. I finally went to my primary doctor, got the Zpak and 2 weeks later I was fine. If I had done this from the beginning I would have spent less money and would have been healed months sooner. Don't bother with MDLive. Who knows what they wrote in my medical history chart. Seriously, go someplace else so you don't get accused of drug abuse.

Very easy to use for a simple appointment without having to wait for hours.

It was quick easy and straight to the point on what steps I needed to take in regards to my injury. Doctor was very pleasant

My employer stated that I had access to MDLive telehealth services. I attempted to register on their website and received an error, "wrong group." I called and they said they could not verify my coverage so it would be $85.00. I declined and called my HR dept. who confirmed that I am covered. Now, I am going to a live doctor -- telehealth is a joke.