Mitchells & ButlersReviews of mbplc.com

I reached out to Mitchells and Butlers regarding a parking fine whilst using the car park at one of their Toby Carvery branches in Sheldon/ Birmingham. Not impressed how they literally disregarded everything as it's not their problem. Unbelievable. They have lost a loyal customer not that it makes one iota of difference to them one way or another. I am just glad I don't work for them if they treat their employees as dismissive as that.

Mitchells and Butlers are useless. I have applied for many jobs there and they wouldn't even have the decency to reply me back. They are useless! They look down on the people who have no job for now.

Gift Card Zero Stars I purchased a gift card from the website and was overcharged. When I contacted Browns, they informed me that their gift cards are outsourced to Mitchells & Butlers. They advised me to reach out to them directly. I contacted Mabgiftcards but received no reply or acknowledgment. I followed up with Browns again, but they were still unable to help and only said they had forwarded my complaint to Mabgiftcards. Once again, no response or acknowledgment. I would avoid this service, as if anything goes wrong, no one will take responsibility or show any interest in helping.

This brand just refuses to accept any constructive criticisms and their guest care team Anne, Joanne Emma and Eve never listen or apologise for anything and become extremely abusive if you respond to anything they say.

Second poor review after the appalling response from the “manager”. This individual sent me a response that was extremely rude with no factual basis, asking me to ring to discuss my complaint! They did not even have the common courtesy to put their name to it. Your staff should be very careful how they word responses and make sure that they are correct in what they are saying. The pub was filthy and food cold. As it is virtually impossible to contact Mitchell and Butlers you get nowhere. Do not recommend their brand.

10 wasted years Disgusting company avoid Apple tree nottingham ember inns Katie the manager recorded me on pubs cctv she then recorded on her phone to show people in another pub.Drugs took in pub on Xmas day 2023 first hand witness M&B DATA PROTECTION shall be suing u

Started a bar job in March 2024. On contract it is stated 37.5 hours a week and I was verbally told it was not a zero hours contract. Suddenly I have gone from 28 (never 37.5) hrs per week to 10 then none then 10 over a month how are you supposed to pay your bills what a terrible company

Wanted to book a table at lunch time for a party of 10. A visit was made to try and do this but was told by the member of staff that this could only be done by the manager and he would ring us back. He did not do this. Contact was made again but still was unable to get a reply. This is the second time of trying to book a meal at this establishment without success and have had to book at another restaurant in the area