mbenzgram.comReviews of mbenzgram.com

Total scam. Stay away. Ordered $1900 worth of wheels and the same story as others. No refunds and dragging on. Past my refund date from my credit card. Feds should also have a look at other business they are associated with. Go to winward and check out the pics that have mbgram, winward and techemet on the side. The winward racing has the same address as the techemet sponsor. Not saying techemet is a bad company but they mainly deal in catalytic converter recycling and we all know how that’s going these days. Seems a little fishy. If you have any question, call their number, Won’t Answer. I’ve called over 10 times, sat on hold, and it just hung up. If they do, get an address for all of us who have been F’ed.

I purchased a Cold Air Intake from MBGram at the end of January 2022, after several weeks I contacted the business to find out the status of my order. Repeatedly I was told by the business’s “customer service” that it was pending shipment. A month passed, I inquired again and this time it was some internal issue that they would get resolved and would ship the Item. Finally in June, I became disgusted at myself for falling for this scam business and requested to have the order canceled and a refund issued. After more than 15 attempts to get a refund from this business, I am now paying a legal remedy. Once I locate this business and/or its owners I will take them to court. This business us a complete SCAM and the people running it are THIEVES! BUYER BEWARE!!!

Ordered an item ($200+) on June 3rd. Received an order confirmation. By June 21st, I received no items, no shipment confirmation, no communication whatsoever. Sent an email. No Response. Tried to call, sat on hold for 10 minutes, no one answered. Sent another email on June 22nd, they said they would "expedite my order." A week later, it still had not shipped and I received no communication. Opened a credit card dispute today. Would not recommend.

This has been the worst online company I've had to deal with. I've had two separate purchases (suspension parts $800 plus and wheels $1,100 plus). They do not have any in stock and kept pushing back the estimated shipping dates for months. After months of waiting, I requested to have the orders cancelled, which they did. It's been over a month and there's no refund being processed even though they just kept saying that their Accounting department would process the refund and send a status update, usually it would take 7-10 business days. There's no way to get a hold of them via the phone number they provided. They do answer emails fairly quickly, but the replies are just not helpful. I've given them plenty of benefit of the doubt. This company has the worst customer service and business practices. They are either a scam or run in an extremely incompetent manner. I'd advise saving yourself the headache and trouble and taking your business somewhere else. I'm having to contact my credit card company now to dispute the charges and file fraud complaints.

This company will lie over and over again saying special order will ship in 2 to 3 weeks. They are such a bad business that they turned off comments on all there social media sites because of bad reviews. I have now been waiting 3 weeks for my refund. Now they don't even answer the phone. Thru email they just keep saying someone in accounting will get back to you. There has got to be away to shut this place down and hold them accountable. I will continue to leave neg feedback everywhere i can until they send me my refund. Update: it’s now been almost 6 weeks sense they said I hear from accounting and would receive my refund. Now there not even replying to my emails. When I call it’s the same thing. Accounting will be in touch. I can’t say it enough. Don’t do business with them. You will most likely get the run around so they can keep your money. Please join the Mbenzgram waiting on refund Facebook group and share your experience.

Mbenzgram.com is run by thieves; they stole $1300 from me. I ordered a KW suspension kit last fall and never received the merchandise or a refund. They strung me along with email responses that said "it's incoming" and "still on special order nationwide, due to ship 3 weeks" and "your order is on SPECIAL ORDER. It is due to ship in 2 weeks." When I requested a refund they said the order was cancelled and refunded but they never processed a refund to my credit card. You're the lucky one; you can still choose to not do business with these jackals.

Wish I could give a negative score. Same story as the other reviewers. Paid $1000 for a set of Edelbrock aluminum cylinder head. After a few weeks I contacted the company and they said they would be arriving in 2 weeks, 2 weeks later the same email. I figured with post Covid shipping delays, so I just forgot about them for another month and got the same email when I contacted again except this one had something about it being a "special order". So gave gave them a few more weeks than when they gave me the same email I cancelled my order. 7-10 days for refund after 10 days i emailed them again. They will check on it and accounting will contact me shortly. Never did. Now I'm fighting with the bank because they only allow 60 days to dispute a charge. But i started doing resource and found some names. I dont even think they have an office because nobody is in the same city. DO NOT DO BUSINESS WITH THIS COMPANY. Unless you dont like your money.

Scam, ive been chasing a refund on wheels that never came in stock. Ive been in an email loop for two months with automated messages. DO NOT USE THIS COMPANY its a scam