Mazuma USAReviews of mazumausa.com

I had a short free business tax consultation. Gene Blanco made to add card information to activate the free dashboard (that's how they get you to subscribe to their free trial). I asked 2 times to make sure I'm not buying anything, he assured me that I'm not. The next day I went into my account and saw that he subscribed for a free trial and my next payment of $95 will be charged in 30 days! I never wanted nor agreed to anything. They kept calling to offer a free consultation. This is not how business should operate.

Horrible service, unprofessional customer services. Waste of money and time. Just try to bully you into accepting their useless services. Save your time and money and hire a professional tax service that actually cares for its customers.

I do not think that the level of service offered by Mazuma is a good value for the monthly subscription price. Although it bills itself as providing support for small business bookkeeping and tax preparation, all of the responsibility is on the business owner to understand their tax situation. My books are routinely incorrect or not up to date when I log in, and the problem was not corrected unless I initiate chats with agents. When I need to speak to someone on the phone to resolve larger issues, I am often quoted times 3+ weeks in the future to receive real support. I do not recommend this company unless you are a very small, new business with extremely simple tax needs. For any complexity whatsoever, Mazuma will not provide the support that you need.

I love the reminders when I am falling behind on submitting documents. Working full time & having a business...I tend to forget a lot of things. Their team helps keep me organized so there's more time for me to help my clients.

When I went online looking for information about helping my business grow i found it here

I only had Mazuma for the free trial so I cannot attest to a long term usage of the service. However, the reason I decided to move on was because it was not as user friendly as Quickbooks and other accounting services I have used. I did not understand how to categorize my transactions which is super important. This could have been user error: when I asked for help on this: the answer wasn't too clear to me. So again, may have been me or may be the service themselves.

Mazuma makes my business financial life simple and organized. They let me know when its tome to file and any other event I need to be aware of.

So glad I used Mazuma. They made the whole process easy to understand. Thanks mazuma!