Mazuma USAReviews of mazumausa.com

The first year, 2021, seemed to go smooth. Hence the 2nd star. Them handling my books took all the stress off my shoulders, and I went to their website every week to check on status and business purchases that needed to be categorized and it was going great, but then in June 2022, It all stopped despite still having deposits into my business account. In short, I didn't learn how much I really made until I finally received my 1099s this year. 6 months late! Needless to say, that does NOT make for good planning. I was extremely quick to get them all the documents they needed to complete my taxes by early FEB. It's Apr 8th today, and still NOTHING. All I get from them is the run classic around & buck passing. Once they do finally finish, I'll be looking for another service provider. Which is a whole different issue. I would not recommend that you put yourself in the situation that I am in with Mazuma now by hiring them. Nothing but STRESS.

I do not think that the level of service offered by Mazuma is a good value for the monthly subscription price. Although it bills itself as providing support for small business bookkeeping and tax preparation, all of the responsibility is on the business owner to understand their tax situation. My books are routinely incorrect or not up to date when I log in, and the problem was not corrected unless I initiate chats with agents. When I need to speak to someone on the phone to resolve larger issues, I am often quoted times 3+ weeks in the future to receive real support. I do not recommend this company unless you are a very small, new business with extremely simple tax needs. For any complexity whatsoever, Mazuma will not provide the support that you need.

Worked with them in my small business they didn't respond much and I feel like its to cheap like to good to be true