maxrebates.comReviews of maxrebates.com

Save yourself stress and effort and use trustworthy cash back sites instead of MaxRebates. Took over 6 months, multiple contacts with MaxRebates and seller store to receive payout. Received less than the cash back percentage advertised, but am just glad I got anything. Process is filled with unnecessary steps that seem intended to trip you up and avoid a successful payout. After checking on the status every few weeks and getting the response that MaxRebates still was unable to confirm my order, I contacted the store directly. They informed me a payment had been made to (what sounded) a separate company months ago. After sharing this detail with MaxRebates I was informed this was a parent holding company and suddenly the cash back appeared in my account. After requesting a payout I then was told that further verification was needed and I had to send a screenshot of my order (which I had already done to request the missing cash). Am now in the 7-14 day waiting period for the payout to process - fingers crossed it actually goes through. When I asked about the lower cash back rate (I got ~$40 less than expected) MaxRebates told me it was up to the store to decide how much to pay. Sounds like deceptive advertising on MaxRebate’s part and inconsistent with every other cash back site I have used.

Crazy and terrible work. Why customer need to send you evidence of purchase? Shopping mall is automatically send you the info. Sososo late reply for customer questions and rude attitude Will never use this site

I have never had to prove my purchase to a cashback provider to cash it out. This is the job of the cash back provider to verify the purchase with the merchant, not the consumer’s job.

I have plenty of experience using cash back sites. This is one to avoid. I used MaxRebates on 9/1/22 for a purchase at Craftsy.com (order # 14910349), during which MaxRebates was offering 20% back. After 28 days the order showed in my account, but when I tried to claim missing cash back, I saw a message: 「Craftsy」This merchant doesn't support missing cashback claim. So MaxRebates advertised 20%, registered the order was made through them, and then didn't honor it. Further, when I contacted MaxRebates about this, they never replied (it's been a month since I emailed them). Their strategy is apparently to ignore it. Don't waste your time with them.

I am an avid user of cashback website, and I can fully say this website is a waste of time. Bought something through them, and never got cashback for it. It was a lot of cashback too. I contacted customer service, and heard back about 3 weeks later with a broken english response that looked like boiler plate. I submitted a missing cash back form, with my receipt and it was denied without an explanation. There are plenty of good cashback sites out there, this isn't one of them.

I believe they are fraudulent. They lure you with the highest cashback % for many retailers, but won't actually transfer the earnings to you even after they complete pending status and become "available." They sent an email saying further verification of purchases needed. I supplied all the requested documentation from merchants and then no response after weeks of follow-ups. I believe they are just keeping all the commission from retailers for themselves.

I've had MULTIPLE cashback amounts not track at all, and had no success getting it resolved with customer service. I will avoid them from now on, and suggest others do as well. Update: My username on maxrebates is duonouveau. I will provide details regarding the missing cashback if you contact me. Update #2: Nobody contacted me after I provided my username.

Followed up multiple times for the cashback even the clicks are eligible for payout. They scammed from $10 redemption limit to $20 first then to $25, then now asked receipts and screenshots. After providing it, even after multiple follow-ups no response or cashback not paid. I don't recommend anyone using this site. Full of scam.