MaxPureCasesReviews of maxpurecases.com

Response from MaxPureCasesAug 6, 2025

Hey there, I understand that creating a profitable online store can be challenging. I’ve compiled a list of 15 similar stores that are essentially copying Maxpurecases and attempting to replicate our success. Notably, none of these stores are Apple’s partners, and they don’t have an app of the shop on the App Store like we do. It’s particularly tough when this review platform demands money daily and frequently deletes positive reviews while allowing inappropriate ones, including those with profanity (like this one), to remain online. However, it’s even more difficult for you, as you’ll never be able to replicate our success, no matter how hard you try. :)

Response from MaxPureCasesJun 6, 2025

Dear Olola, If the case had developed bubbles after a few months of use, it would have been replaced. You have contacted us nearly one year after the purchase and requested a replacement. None of our other customers have encountered this issue. If you consistently maintain your phone at 100 degrees Celsius, you may consider an alternative charging method. It is highly unlikely that the case would sustain such damage during normal use. thank you MaxPureCases Team Dear Customers, We will not be responding to this review. We are unable to verify the identity of the reviewer and are uncertain whether this was a genuine observation. Our products are sourced from Apple, and we have an App Store app that is reviewed by Apple. Additionally, our items are sourced from Apcom, an authorized Apple reseller. This review will not be deleted because it is a one-star review. It did not originate from the Trust Pilot API. Trust Pilot has not deleted reviews that violate their own Terms of Service, reviews that contain profanity, or even one of our members’ private information (address, name, phone number). However, Trust Pilot has removed all five-star reviews that did not come from their API. Genuine reviews from customers that expressed their gratitude with our service, customers that we’ve pointed towards Google Reviews or Trust Pilot, to give us a review. Trust Pilot has explicitly informed us of the deletion of these “non-API” reviews. They explained that all reviews need to come through their API and all buyers will receive that invitation. However, only 50 invites monthly are free, more than that, you need to pay steep price. Do you care to guess how much would we need to pay for a plan to cover our number of orders in a month? We have more than 350 orders every day. So, if all reviews need to come through their API, why do all of 1-star reviews stay on the platform? I guess those are an exception, as Trust Pilot has never deleted one 1-star review from our company page. People only visit this platform when they seek a refund, and they use negative feedback as a form of extortion. Yes, individuals can be that petty. Even for a case that costs $40. Since we have received over 350 orders daily for the past four years, it is normal to have accumulated a few dozen negative reviews. Some of these reviews are even justified, as buyers have complained about delivery issues. These situations are inevitable, and after 230,000 orders, some problems and disgruntled customers are bound to arise, regardless of the efforts made to conduct business as effectively as possible. Regarding TrustPilot, their business practices are questionable, to say the least. Anyone can search for TrustPilot on Reddit (or even consult their Wikipedia page) to observe their questionable business practices. The company is requesting a substantial monthly fee in exchange for fair treatment of our business. This is not a preference, but a requirement for us to leave genuine positive feedback on their website. We are unwilling to comply with this request. Our realistic TrustPilot score is (and was) 4.5, but after we engaged in persistent email correspondence with their sales representatives, they proceeded to delete our favorable reviews. I urge everyone to consider the discrepancy between our 10/10 rating on ScamAdviser, our very good average on Google Reviews and the negative feedback we have received - only on this platform. Additionally, we encourage you to explore other websites where we are rated highly, if not exceptionally. This situation demands attention, and such extortion and harassment must cease. We sincerely apologize to any customer who has experienced a negative experience with our service. Please contact us at [email protected], and we will endeavor to resolve your issue to the best of our ability, regardless of the nature of the review you provided. Thank you for your understanding. Sincerely, MaxPureCases Team