Amy Lou S.
I ordered the wrong case
I ordered the wrong case. They let me keep the wrong one and shipped out the one i needed at a minimal cost.
MaxPureCases is listed under Computers & Phones.
MaxPureCases (maxpurecases.com) has 271 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Amy Lou S.
I ordered the wrong case. They let me keep the wrong one and shipped out the one i needed at a minimal cost.
Ian H.
I had a great experience with Max Pure Cases! It’s not easy to find covers and screen protectors for my iPhone 13 mini, but they had stock available at good prices. What really impressed me was their excellent customer service. Even when I accidentally ordered the wrong covers, they were more than happy to help me sort it out promptly and professionally.
Lee B.
I inadvertently ordered an incorrect item and requested an exchange. Rather than subjecting me to the cost & hassle of international shipping, they just sent me the item I should have ordered at no cost. I paid only the cost of shipping & could keep the original item. All handled within a couple of hours of my request. An excellent response to an issue which was in no way their fault. The item itself is as described and delivery was prompt
Helen G.
This is an outstanding company to deal with. They resolved my issue immediately, even though it was my mistake, not theirs, and the communication was above average. I would definitely recommend this company for any of your device needs. They went above and beyond. Super impressed.
Lara O.
I ordered a case for my iPhone 15 Pro and somehow ended up with one for the ProMax. I am not sure how that happened but it looks like it was on the original receipt, so it's possible it could have been user error. Either way, the team at MaxPure sent me an expedited replacement at a discounted rate, so that was helpful.
Steve P.
Ness sent me very informative emails and the support was top notch and much appreciated I was very shocked at the excellent support & I search maxpurecases.com for all my needs before even checking Amazon and/or Apple
user
The client service team from MaxPureCases is extremely supportive in solving any issues about your delivery and sending a new item, if the package got lost and changing the courier to avoid further issues. The response time is immediate.
Ivy P.
I recently purchased a case didn’t even have it for a week and it snapped on the side in which I emailed the company and with no issues. They are sending me a replacement after showing photos. They were very helpful and I highly recommend.