We keep our email and phone support in-house so that you can get quick and accurate answers to your questions, and prompt response to any issues.The same people who created MaxEmail in 1996 are still here running and maintaining the service, so you'll always get the most knowledgeable answers to your questions.
MaxEmail.com (maxemail.com) has 133 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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L. B.
For all the times I needed to send a fax your service has been ready and easy to use. HP efax has been very disappointing lately I really appreciate your company's excellent Service . Thanks, L. Burnias
Response from MaxEmail.comJan 8, 2015
Thanks so much for your review and your kind words! We are glad you are finding MaxEmail easy to use!
debbyswan
in the middle of a legal battle and have to represent myself. Faxing the opposing side is a BIG part of a case. So far the fax service has been dependable. Faxes are sent within less than 30 sec and my faxes are up to 25 pages! Very pleased!
Response from MaxEmail.comJan 8, 2015
Thanks for your review Debby! We are glad we can help you with your faxing needs! Best of luck to you in your case.
Mindy K.
I'm rating it 4 only b/c I had some problems receiving faxes at the beginning. I couldn't get my fax in the first 3 weeks due to my fault and I had typos on my email. After this problem was corrected, I still couldn't accept any faxes for the first day. I called the customer service guy, and he seemed stressed and rather not deal w/ me. I felt like I was too much of a hassle for the money. Then the next day, someone faxed me something and it came through and it worked ever since. I don't know why it didn't work for the few half a day or so. When it does work, it's pretty good. I'm happy now.
James G.
I have a been a MaxEmail user for several years. My account was closed in January 2014 because I didn't receive a renewal notice. The reason I didn't receive the renewal notice was because the renewal email went to an email account that was no longer being used. I have recently renewed my MaxEmail, but couldn't obtain my old number since it had been re-issued. However, that is OK because the service is worth keeping.
Lisa J.
I had previously had a Maxemail account, and had to leave that fax number with a previous business. When I found that I had a need for my own fax number, Maxemail was the obvious choice. The interface is so easy to use, and fits my needs perfectly.
Sam E.
I was able to send a fax as soon as I finished completing my account setup. It was easy to figure out, though I wonder if it is possible to send faxes directly from email rather than having to sign in. Overall, great service for a reasonable price!
Response from MaxEmail.comNov 12, 2014
Hi Sam, Thanks for your review! In addition to the web form, you can certainly send faxes through email. We have an FAQ with a tutorial video here: http://www.maxemail.com/max/cgi-bin/support.cgi?action=m_faq_detail&code=S102 Thanks again for your review and your business! We appreciate it! Best Regards, Jim Siwek MaxEmail.com
Karla C.
Awesome straight forward service!
Paul M.
I only thing I haven't quit figure out is why it showing that 2 set of faxes are sent out. Maybe, I am clicking the address option as well as typing in the fax number.
Response from MaxEmail.comOct 9, 2014
Hi Paul, Thanks for your review! I'm sorry you haven't had a 5-star experience with us. If you're sending from the web, you do not need to add the fax number in the "Send Fax To" area if you've already added the fax number from your address book. If you have any questions or need any assistance with anything, please call us at 800-964-2793 (ext 1) or email us at [email protected]. Best, Jim Siwek MaxEmail.com
