maxboneReviews of maxbone.com

Response from maxboneSep 3, 2026

Hi Ellen, Thank you so much for your wonderful review! Getting a whole household of dogs to agree on any one meal is no small feat — and knowing yours are both loving it and thriving is the kind of feedback that makes our whole team smile. The benefits of whole-food nutrition that show up in how they look and feel are exactly what our Freeze-Dried Raw Recipes are designed for. Thank you for being part of the maxbone community — please give your pack ear scratches from us. Here's to many more happy, thriving days ahead! Warm regards, The maxbone team

Response from maxboneSep 3, 2026

Hi Patricia, Thank you so much for your wonderful review! Pups so excited for mealtime that they wake you up? Well, that's a five-star review if we've ever heard one! That said, we're sorry for the early morning wake-up call — though we do love to hear they look forward to mealtime! And we're glad to hear that you love it too! The no-leftovers, no-refrigeration, no-mess reality is exactly what freeze-dried was built to make possible. Our Freeze-Dried Raw Recipes bring the benefits of real, whole-food nutrition — vet-formulated, minimally processed, no fillers or synthetic add-ins — in a format that fits neatly into any kitchen and any routine. Thank you for being part of the maxbone community — please give your pups an extra scratch from us. Here's to many more happy mealtimes ahead — even the early ones! Warm regards, The maxbone team

Response from maxboneSep 3, 2026

Hi Bubba (& pet parent!), Thank you so much for coming back to share another glowing review — it means a lot to see you both again! Hearing that our Freeze-Dried Raw Recipes have earned the "best we've tried" spot is genuinely one of the biggest compliments a pet parent can pay us, especially given how many options are out there. That's one of the highest compliments our ingredients could earn — a meal Bubba genuinely looks forward to, and a treat when he wants a little extra. Our recipes are made to work however you feed, and the same real, whole-food nutrition shows up whether it's a full serving, a topper, mixed with water, for training, or a just-because treat. Thank you for being such a loyal member of the maxbone community. Give Bubba an extra scratch (and maybe a treat) from us — we're so glad to continue being part of his mealtimes. Warm regards, The maxbone team

Response from maxboneSep 3, 2026

Hi Valerie, Thank you so much for your wonderful review! Getting three picky doodles to agree on any one meal is no small win — and having them so clearly choose ours over what's already in the bowl genuinely makes us happy to hear — it's exactly the kind of feedback we hope for. Freeze-dried was designed to solve exactly the storage-and-shipping-weight puzzle you called out. Fresh and frozen options can be fantastic nutritionally, but the reality of hauling, storing, and thawing 50-lb shipments is a lot to work around. Our Freeze-Dried Raw Recipes are designed to give you the benefits of raw, whole-food nutrition — vet-formulated, minimally processed, no fillers or synthetic add-ins — without the freezer real estate or the shipping weight. Scoop from a sealed bag, add water if you like, or use it as a topper: all the nutrition without the logistics. Thank you for giving us a try during your search, and for being part of the maxbone community. Give the doodle crew a scratch from us — and here's to many easy meals ahead! Warm regards, The maxbone team

Response from maxboneSep 3, 2026

Hi Martha, Thank you so much for your wonderful review! Getting multiple dogs to agree on the same meal is no small feat, so hearing that your Papillons have all thrived on our Freeze-Dried Raw Recipes truly makes our day — and knowing the convenience holds up alongside the nutrition makes it even better. Convenience is genuinely one of the things we work hardest on: freeze-dried lets you skip meal prep, mess, and refrigeration while still giving your pups minimally processed, whole-food nutrition. Whether served as a full meal, mixed with water, as a topper, or as treats, our recipes are designed to fit easily into any routine. Thank you for being part of the maxbone community — please give your Papillons a scratch behind the ears from us. We're so glad we've made mealtime easy for your whole crew! Warm regards, The maxbone team

Response from maxboneSep 3, 2026

Hi Victor, Thank you so much for your wonderful review! Seeing a pup's coat get softer and shinier is one of the most satisfying kinds of confirmations we could ask for — it's the visible payoff we hope our Freeze-Dried Raw Recipes provide. The change you noticed is a good reminder of what real, whole-food nutrition can do. Our vet-formulated recipes are made with wholesome, minimally processed ingredients — no fillers, no synthetic add-ins — so every bite is doing genuine work behind the scenes. And whether served as a full meal, mixed with water, as a topper, or (like you've been doing) as treats throughout the day, the same quality shows up in every serving. Thank you for being part of the maxbone community — please give your pup an extra scratch from us. Here's to keeping that shine going! Warm regards, The maxbone team

Response from maxboneJul 2, 2026

Hi Trey, Thank you so much for your wonderful review! We're thrilled to hear that maxbone has become the go-to for everything your pup needs, and that our leash, collar, and comfy bed have all held up beautifully to life with a 70-lb pitbull. Building products with the craftsmanship and durability to keep up with dogs of every size is exactly what we aim for. We're also delighted to hear that our Muscle Up Freeze-Dried Raw Beef Recipe has been such a hit — knowing he's looking stronger and happier than ever is one of the best compliments we could ask for. Real, wholesome nutrition that makes a visible difference is why we do what we do. Thank you for being such a loyal member of the maxbone community. We look forward to continuing to support you and your pup to thrive every day and live his best life! Warm regards, The maxbone team

Response from maxboneJul 2, 2026

Hi Robert, Thank you for sharing your experience with us. We are sincerely sorry that your order with maxbone has fallen short of expectations at multiple points — from the shipping timeline to your overall experience with our team. None of that reflects the experience we aim to provide, and we genuinely regret the frustration this has caused. We've been working through a period of high demand and inventory delays on our dog food, which has affected some shipping timelines — though that does not excuse the difficulties you've encountered. At maxbone, we hold ourselves to a higher standard, and we take feedback like yours seriously. We are committed to addressing every concern thoughtfully and thoroughly. We want to make it right and to refine anything that falls short of the experience we aim to provide. Thank you for sharing your feedback and experience — we look forward to working with you toward a resolution. Once you've connected with us at [email protected], please respond within that email thread so we can continue moving forward together. Warm regards, The maxbone team