Ghassan W.
Good communication
Good communication, price and quality
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent

Cosmetics & Makeup · Gouverneur, New York
Excellent

Cosmetics & Makeup · Brooklyn, New York
Excellent
2,975 approved reviews, newest moderated first
Ghassan W.
Good communication, price and quality
Joel N.
Fast shipping and a great scent
Marcus
It was my first order and the 10 off coupon didnt work nor did i get the free samples i picked out
Disappointed
Received counterfeit product. I have been instructed to go through the normal return process - maxaroma did not seem surprised or concerned that they are selling fake products.
Response from Maxaroma.comOct 22, 2026
Hello, We are sorry that the fragrance you received did not match the one you have worn for years. We understand how disappointing that is, and we take your concern seriously. Our team has guided you through the return process, and here is what to expect. Your return label is prepaid, so there is no cost to you for sending the bottles back. As soon as they arrive, our team will inspect them carefully, checking the batch code, the packaging and the weight against our sourcing documents. Once that review is complete, we will issue a full refund for the price of the fragrance to your original payment method on the same day. We also appreciate that you kept the bottles in their original packaging and shared such detailed information with us. It helps us look into exactly which batch you received. Thank you for giving us the chance to resolve this for you. MAXAROMA Customer Care Team
Swaine C.
I've used Maxaroma a few times now and never had any issues, continue delivering on time.
GEORGE M.
Everything went well except for my samples not being in box and when I contacted company in regards to missing , they stated they were in the box and would not send them out unless I ordered again. This was my first time and I'm not sure if Id order again.
Tony S.
Fast shipping, does best to accommodate a request
Johnatan T.
Really easy to find what I always look for