Og G.
The best of everything
The best of everything. From unique products to customer service. SUPERB!!! Spray it on... and get mobbed!!!
Response from Maxaroma.comJun 11, 2023
Dear customer, thank you for your review, we really appreciate!
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Og G.
The best of everything. From unique products to customer service. SUPERB!!! Spray it on... and get mobbed!!!
Response from Maxaroma.comJun 11, 2023
Dear customer, thank you for your review, we really appreciate!
Roger
Awesome fast delivery great customer service
Response from Maxaroma.comJun 8, 2023
Dear customer, thank you for your support !
jose
Super fast service
Response from Maxaroma.comJun 8, 2023
Thank you for your support and for shopping at Maxaroma !
Larry
order experience was great
Response from Maxaroma.comJun 8, 2023
Thank you for your support and for shopping at Maxaroma !
Mr Lance W.
Good Products , reasonable prices , fast shipping too
Response from Maxaroma.comJun 8, 2023
Thank you for shopping at Maxaroma !
Helen O.
I was pleased with quality product and very fast delivery. Thank you!
Response from Maxaroma.comJun 8, 2023
Thank you for your comments and for shopping at Maxaroma !
Charles M.
Thank you for making ordering easy. The EDP arrived quickly and I was able to wear it on my wedding anniversary.
Response from Maxaroma.comJun 8, 2023
Thank you for your support and for shopping at Maxaroma !
Suzi S.
I ordered an expensive fragrance and when it arrived there was no top on it and it was leaking. The picture showed a top on it even though it was a tester. I was refunded but not the full amount. I will take my business elsewhere in the future.
Response from Maxaroma.comJun 8, 2023
Hello Dear Customer, Thank you for taking the time to write this review. We regret any inconvenience caused by the confusion. Our product was advertised as a Tester bottle, we did make a description but it was not mentioning that this product does not include a cap. We recently made the revisions and it should be accurate as of now. Our insurance department does not approve refunding the charge of the insurance for any shipment since it is used to protect your package during transit. As you may understand, once it is in transit, it cannot be reverted and their service has already being provided. Nonetheless, this case was escalated and as of now you should have received an automated email in regards to the refund for the shipping insurance. Please let our our customer care team know if we could assist you with anything else in the near future. Have a great day!