Jeff R.
I love this place
I love this place, great prices and fast shipping.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Jeff R.
I love this place, great prices and fast shipping.
Steve
Never fails to impress! Easy ordering and extremely fast shipping. Prices are consistently competitive. It’s why I go back to Max.
customer
La verificación de visa es molesta
customer
good perfume ;) original product :)
Vincent C.
I received a security alert from my credit card company when I placed my order with Max Aroma. I was required to verify my purchase from this company. This caused me to be suspicious. I always have a different shipping and billing address on my orders. The 2 addresses I use are on file with my credit card company and I have used these 2 addresses on my orders for over 18 years. The fact that this company is the first to question this and require me to send a copy of my drivers license is suspicious to me. I cancelled my order. be careful. 10/18/18 To respond to Max Aromas response. I contacted customer service via email : here is all of the conversation I have been receiving calls from someone claiming to be from Max Aroma by the name of Adam with a number of 202-204-0003 ext-1002 saying they need to verify information. I have not returned this call as many scams originate from this area code. My order number is OR330XX if there is a problem with my order please contact me thru email thank you. Max Aroma response: Sincerely,Thank you for your email .Yes that is correct Adam tried to call you to verify your shipping and billing address ,but he will not be in the office until thursday .Please call our office and talk to Sonia .The phone number is 212-204-0003 EXT 1003 Since you have different shipping and billing address the credit card processing company asking us to get more information from you to protect you . You can also email us a picture of your license ,so we can proceed with your order . Regards Amy My Response: Thank you for your response. I received a security alert from my credit card company when I placed my order with your company. I was required to verify my purchase from your company. This cause me to be suspicious. I always have a different shipping and billing address on my orders. The 2 addresses I use are on file with my credit card company and I have used these 2 addresses on my orders for over 18 years. The fact that your company is the first to question this is suspicious to me. Along with the fact that I received a security alert from my credit card company and this suspicious request I would like you to cancel my order # OR330XX and refund my $190.00 which you have already processed from my credit card. Do not call me I work the hours you try to contact me. Thank you You can see That I cancelled the order not them and that there was communication between us. I have never had to give "MORE INFORMATION" on any purchase I have made using my 2 addresses in over 18 years. Max Aroma did credit my card the full amount.
Response from Maxaroma.comOct 18, 2018
Dear Vincent, Hello, We appreciate your feedback. To prevent any complication your order required address confirmation. Our customer service tried to contact you via email and left a voicemail but we never received any response from you. Orders get canceled after 3 business days if there is no callback.
Caribbean C.
Affordable, fast, trusted scents
Francis from Edmonton, A.
I would definitely recommend this company. I ordered Almaf Craze and it was shipped the very next day and received with 10 days in Canada. The product is genuine and smells great. Last around 8 hours on my skin. Very happy with the product and customer service.
customer
Arrived In proper time, excellent product. Highly recommend.