Sophia A.
everything is perfect
everything is perfect! quick and attentive!
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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2,975 approved reviews, newest moderated first
Sophia A.
everything is perfect! quick and attentive!
Lou
There was a time when I would've given them 5 stars, but my last experience with them has been a HUGE disappointment!
Response from Maxaroma.comSep 22, 2021
Thank you for your feedback. The orders were picked up at our location after we received a phone call from the customer. Once the order is picked up locally we cannot reship the order.
Leny A.
The aroma is so nice
Lola's M.
All is well that ends well! I ordered a MFK fragrance, but after 2weeks of it not showing up, it's understood to be lost. After communicating with Ronald, he was able to get another bottle out to me...along with some generous samples to ease the experience!!! Much appreciated!!
Gerald B.
Evrrything from maxaroma is good quality until the last purchass. Is big 0 fake fake no good. Molecul01 is very bad . I need my money back. But max is 90% positive feedback. Good job I trust you guys. 90%
customer
Awesome customer experience!! Bad delivery partner in Fedex they always deliver to the wrong place
Besart M.
Great selections, fair prices, phenomenal customer service.
Augustus V.
Excellent selection, good shipping and very efficient service. Very happy with my purchase.