customer
Great customer service
Great customer service and fast secure shipping.
Response from Maxaroma.comNov 11, 2021
Happy to hear! Thank you for the review. We appreciate you.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
customer
Great customer service and fast secure shipping.
Response from Maxaroma.comNov 11, 2021
Happy to hear! Thank you for the review. We appreciate you.
customer
Ive been happy with the fast shipping on my orders, but my last one i was not happy at all it was sent to puerto rico and i am still waiting for it to get to me and it was suppost to come on oct. 27.
Response from Maxaroma.comNov 2, 2021
Thank you for your feedback. We always try to deliver items as fast as we can. The estimated delivery date was November 3rd and the package was delivered today. Your item was delivered in or at the mailbox at 10:22 am on November 2, 2021 in JERSEY CITY, NJ 07306.
Eenan
Outstanding service. Top of the line products.
Response from Maxaroma.comNov 11, 2021
Thank you for the review. We appreciate you!
Tina
I love purchasing my fragrances from Maxaroma!!! Very quick delivery!
Response from Maxaroma.comNov 11, 2021
Happy to hear! Thank you for the review. We appreciate you.
Toby F.
Thanks to Maxaroma and the awesome sales that are offered, I was able to get samples of what are now the most precious scents in my collection. Can't wait for the next deal offers from Maxaroma!.
Response from Maxaroma.comNov 11, 2021
You can sign up on our website to receive email updates about upcoming deals and free bundles. Thank you for the review. We appreciate you!
Shirley
Terrible service I don’t know my packages whereabouts And no one is answering my emails
Response from Maxaroma.comNov 2, 2021
Thank you for your feedback and I'm sorry for the inconvenience. As you know the address that was provided to us was incorrect and your package is coming back to us. We will send you the replacement package to the new address that was provided.
customer
Excelente servicio envíos a tiempo y todo siempre en buen estado!!!!
Response from Maxaroma.comNov 11, 2021
Gracias!
Phillip H.
Schneller Versand und gute Preise für ein originelles Parfüm