Alondra M.
1000% recommended
Completely recommend. Super fast and effective. I ordered once and now I’m obsessed haven’t stopped since!
Response from Maxaroma.comJan 17, 2022
Happy to hear! Thank you for the review. We appreciate you!
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Alondra M.
Completely recommend. Super fast and effective. I ordered once and now I’m obsessed haven’t stopped since!
Response from Maxaroma.comJan 17, 2022
Happy to hear! Thank you for the review. We appreciate you!
Dominic T.
Max Aroma's Christmas deals are the truth. Picked up 3 Creed testers and the bill came up to a little over 500. That's insane; all authentic products as well. Way better than their competition when you take into consideration prices, stock availability and shipping times. This is definitely my first choice in discounters. 5/5 experience surely
Response from Maxaroma.comJan 17, 2022
Happy to hear! Thank you for the review. We appreciate you!
Ralph L.
Great store, great deals, and shipping has always taken 2-4 days for me from the time I order to delivery!!!
Response from Maxaroma.comJan 10, 2022
Happy to hear! Thank you for the review. We appreciate you!
Mark H.
I had a horrible experience with this company. I had an $80 gift certificate that the company sent to me from the company. When I tried to make a purchase with the gift it wouldn't work. I spoke with someone over the phone and was told I was given the gift card in error. I was also recommended by a coworker to this site he was given a set of samples of parfum de Marley with other samples as well. I spent over 3 times as much as my coworker and received zero samples with my purchase made 2 days after my coworkers.
Response from Maxaroma.comJan 6, 2022
Dear Mark, Thank you for your feedback. We always try to be transparent about any promotions we have same as this one. Please note that we offered $20 E-Gift Certificate on Every $100 Spent. The E-Gift Card was sent to you and it was used on Order OR221508, which you received the $80 Discount and the package was delivered. Regarding the Parfums De Marly Samples, we had a promotion 2 weeks ago, that if you buy a full bottle of Parfums De Marly, you will receive a Free Discovery Bundle of the brand. If your coworker received the bundle is because he purchased it during that time . So if your purchase was not during the promotion and there was no Parfums De Marly purchase, then the bundle would not be included in the box.
customer
Nice quick shipping
Response from Maxaroma.comJan 6, 2022
Thank you for the review. We appreciate you!
customer
No samples come with the purchase, overall the fragrance is legit and shipping was fast
Response from Maxaroma.comJan 5, 2022
Thank you for the review. We appreciate you! Sorry you did not receive a sample with your purchase. We do offer samples but only while supplies last.
Aj
Horrible customer service
Response from Maxaroma.comJan 5, 2022
Sorry to hear you were unhappy with the service. Our customer service team can be reached at [email protected] or (212) 204 - 0003. Please let us know how we can help you in the future.
customer
Great site good deals and the shipping for me always been from the day i order till delivery 2-4 days tops!!!
Response from Maxaroma.comJan 5, 2022
Happy to hear! Thank you for the review. We appreciate you!