Carrie L.
I love to order my perfume from…
I love to order my perfume from Maxaroma however the Burberrys that I bought is leaking and doesnt keep the scent. This is the first time this has happened. I will use it up BUUT will not buy Burberry from u. Sorry. I will use it up and throw it out. The frangance doesnt last.
Response from Maxaroma.comSep 15, 2022
Hello, Thank you for your feedback. Please note that we source this fragrance from the authorized distributor for this brand in the United States. In regards to the authenticity, our products are 100% original, we provide them exactly in the same conditions as we receive them. Please be aware that we're not in control of production, we only make sure that this is authentic. There might be a slight difference from batch to batch and that could be the reason why you might have felt confused. There will be instances when a product may arrive defective from the manufacturer and we would be happy to assist you by replacing the defective bottle. We could see your long history in our store and we appreciate you, on the other hand, we cannot find any proof of your complaint prior to this comment. Please get in contact with us in order to find the best course of action for this situation. By Phone: 10AM-6PM EST (7Days) In USA:(844)-552-7662 Outside USA:(212)-204-0003 Customer Care: [email protected] Best regards,