Jacob's L.
Highly recommended
Highly recommended, superb service. 100% LEGIT
Response from Maxaroma.comDec 19, 2022
We appreciate you! Thank you for your review.
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Jacob's L.
Highly recommended, superb service. 100% LEGIT
Response from Maxaroma.comDec 19, 2022
We appreciate you! Thank you for your review.
Andrea
Very good prices and fast shipping! Great selection as well.
Response from Maxaroma.comDec 19, 2022
Thank you for your support!
TC
The customer service is very attentive and the buying and shipping process always goes smoothly. Maxaroma always runs sales so I keep checking back often to see what new deals I can catch.
Response from Maxaroma.comDec 19, 2022
Happy to hear! Thank you for the review. We appreciate you!
Janice S.
MaxAroma carries all the best and latest fragrances and offers great deals as well! Quick customer service and shipping times are fast. I've never had to worry if my order got "lost" or had delayed shipping with MaxAroma, which often happens with other fragrance websites. They also carry samples, discovery sets which many of the other authorized resellers do not offer. Many of the perfume houses work directly with MaxAroma so rest assured you are getting 100% authentic products.
Response from Maxaroma.comDec 19, 2022
Thank your for shopping at Maxaroma!
Francis
pricing of fragrances. shipping charge. discount deals.
Response from Maxaroma.comDec 19, 2022
Thank you for your feedback!
George
The package that I received leaked at delivery. I sent an email to the site and never received a response. I sent in pictures of the package and the liquid spilled all over the package. I ordered Atlantide, which comes in a container of sea water. 80% of the water spilled out.
Response from Maxaroma.comDec 16, 2022
Hello Dear Customer, Thank you for bringing this up to our attention. Please note that we currently do no have any records of your complain in our files. However, please send us a picture of the damage to [email protected], we will look into this matter. Also, could you please forward any email(s) regarding this issue to the same email? Thank you very much in advance.
Tom S.
MaxAroma has earned my top marks due to excellent sales, rapid customer response, fast shipping, and no sales tax for out of state purchases. The website is excellent, and when it sometimes has problems they provide a notice on the website. Truly the best overall experience.
Response from Maxaroma.comDec 11, 2022
Thank you for your feedback !
Adraido
Solid fragrances and fast shipping but website has issues. Their customer service also leaves a lot to be desired.
Response from Maxaroma.comDec 7, 2022
Hello, Thank you for your feedback. We're aware of a few issues in our website, such as it being quite slow lately. Our IT department is currently working on this issue. Could you please send us a detailed list of issues about our website to [email protected]? We would greatly appreciate it. Kind regards,