Jazz S.
Quick shipping
Quick shipping
Response from Maxaroma.comFeb 11, 2023
Thank you for your review !
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Jazz S.
Quick shipping
Response from Maxaroma.comFeb 11, 2023
Thank you for your review !
Robert
Robert.I made my order on February 2023 and my order was quickly mailed to me, and the prices were decent.
Response from Maxaroma.comFeb 11, 2023
Thank your for your comments !
Nazima
Customer service is great and can all be sone through simple texting!
Response from Maxaroma.comFeb 11, 2023
Thank you for your support and for shopping at Maxaroma !
Citha Ernanda R.
Great 3 times shopping experiences
Response from Maxaroma.comFeb 11, 2023
Thank you for shopping at Maxaroma !
Ann T.
I got my order within a week and items always packed securely. Great price as well
Response from Maxaroma.comFeb 11, 2023
Thank your for your review !
Troy W.
My very first order made me a fan of Maxaroma! The price for my fragrances was unbeatable, the products were amazing, and the customer service---outstanding! I look forward to placing more orders with Maxaroma!
Response from Maxaroma.comFeb 11, 2023
Thank you for your support and for shopping at Maxaroma !
customer
3 of my vials don’t spray they drip down the side and although I emailed them they didn’t reply.
Response from Maxaroma.comFeb 10, 2023
Hello Dear Customer, Thank you for your comment. According to our records, we received your email regarding this incident and we replied asking for pictures depicting this defect. We have not heard back from you, hence, we assumed that the issue was resolved. You are still on time to send us a return request by logging in to your Maxaroma account, look for your order, and request a return for this item. If you purchased as a guest, please go to the following link and submit all the necessary information. https://www.maxaroma.com/track-order.html Once we receive your request, you will receive a prepaid return label to send this back for a refund. If you need further assistance, please send us an email to [email protected]. Have a great day! Maxaroma Customer Care Team
Pedro
Hector helped me a lot and he was very kind! Great service!
Response from Maxaroma.comFeb 11, 2023
Thank you for your support and for shopping at Maxaroma !