Gerardo N.
Awesome product and fast shipping!
Awesome product and fast shipping!
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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2,975 approved reviews, newest moderated first
Gerardo N.
Awesome product and fast shipping!
HH
I love the variety of fragrances on the website. Shipped quickly and arrive in perfect condition. Will definitely shop here again.
Kwasi A.
My order came earlier than anticipated and everything was intact because it was well packaged.
AG
Great value for an authentic BDK. Best price I’ve seen online and the fragrance looks and smells authentic. Shipped quickly. Great experience overall.
Erik W.
Price was excellent
D- VICTOR E. M.
Los últimos dos pedidos me los cancelaron por falta de inventario sin embargo volví a pedir uno una de ellos seguido y tenía el precio mas alto, tal parece una estrategia, luego hice otro pedido y después de dos días de facturación también me lo cancelaron, prefiero no seguir comprando por esta situación. Gracias Víctor Martinez
Response from Maxaroma.comOct 13, 2026
Hola Víctor, Gracias por compartir tu experiencia. Lamentamos que varios de tus pedidos hayan sido cancelados, y entendemos lo frustrante que es, sobre todo cuando uno de ellos se canceló dos días después de haber sido facturado. Queremos explicarte con claridad lo ocurrido. Solo podemos despachar un producto mientras tengamos unidades disponibles; cuando el inventario no alcanza, nos vemos obligados a cancelar el pedido. En cuanto al precio, no se trata de ninguna estrategia: los precios que pagamos a nuestros proveedores cambian con frecuencia, por lo que el precio de un mismo producto puede variar de un día a otro. Nos gustaría revisar contigo cada uno de tus pedidos para confirmar que todos los cobros hayan sido reembolsados y ayudarte a encontrar una opción disponible. Escríbenos a [email protected] con tus números de pedido o llámanos al 844-552-7662, y una persona de nuestro equipo se encargará de tu caso personalmente. Esperamos tener la oportunidad de volver a atenderte. Equipo de Atención al Cliente de MaxAroma
Carlos B.
Two things made my experience a very positive one. Communication and shipping. I think those go hand in hand. Awesome having no ability to talk with customer service agents separates this company from a lot of others. I know there's always issues that could come up and if they do the ability to talk to someone about it is imperative.
customer
Fast shipping delivered as expected product description is accurate