Kevin W A.
No problems.
No problems.
Response from Maxaroma.comMar 16, 2023
Thank your for your review !
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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2,975 approved reviews, newest moderated first
Kevin W A.
No problems.
Response from Maxaroma.comMar 16, 2023
Thank your for your review !
Tamara
Very happy with my order. I don’t love every scent, but the decants are great. I really appreciate the spray dispenser, the faux leather wrap, and the amount of product.
Response from Maxaroma.comMar 16, 2023
Thank you for your feedback and for shopping at Maxaroma !
Iuliia
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Response from Maxaroma.comMar 16, 2023
Thank you for your review !
Chantel
Never received my item. Company gave me a hard time won’t give me my money back. Won’t a police report for a 200 dollar item. Won’t recommend this company and will not order from here again
Response from Maxaroma.comMar 20, 2023
Hello Dear Customer, Thank you for taking the time to write this review. Please note that this document is needed as per our Insurance Department request. Also we do mention in our shipping policy about this requirement in order to provide you with a replacement package. https://www.maxaroma.com/shipping-policy.html In addition, our representatives are taking care of you by providing you with a replacement package as soon as we receive a copy of your police report. Please note that failure to provide our Insurance Department a copy of your police report may result in delays/cancellation of this claim. If you need further assistance, kindly, send us an email to [email protected]. Kind regards,
Reginald T.
Fast shipping! Most important lol but great service as usual. Normally have what I’m looking for so that’s a bonus. Love the occasional discounts. I’ve ordered 3 times this week alone. Aaron Terence Hughes is a must try
Response from Maxaroma.comMar 16, 2023
Thank you for your feedback and for shopping at Maxaroma !
Nigel
Goods received.Very happy with purchase.
Response from Maxaroma.comMar 16, 2023
Thank you for your feedback, as per our system it shows that your package is on AKL NZ. If you have any question kindly get in contact with our customare service department via chat or by sending an email to [email protected]
Stevee
I live in Australia and my order was placed on the 7th march, shipped on the 8th and arrived on the 13th at my door That’s great service maxaroma
Response from Maxaroma.comMar 16, 2023
Thank you for shopping at Maxaroma !
Jorge
Awesome. Great discount, fast delivery, and even provided a sample of an awesome fragrance. My product was just as advertised. I recommend 💯
Response from Maxaroma.comMar 16, 2023
Thank you for your support and for shopping at Maxaroma !