AC
Amazing service!!
Amazing service!!! Lightning fast delivery!! Will shop again.
Response from Maxaroma.comApr 12, 2023
Thank you for shopping at Maxaroma !
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
AC
Amazing service!!! Lightning fast delivery!! Will shop again.
Response from Maxaroma.comApr 12, 2023
Thank you for shopping at Maxaroma !
Casey M.
Found a really good 20% off coupon on an already great priced fragrance. Couldn't pass up the deal. Decent shipping. Good customer service. Have used maxaroma many times..
Response from Maxaroma.comApr 12, 2023
Thank you for your support and for shopping at Maxaroma !
Rene
Very fast shipping, great product
Response from Maxaroma.comApr 11, 2023
Thank you for your review !
brittney G.
Love ordering from MaxAmora. I always get exactly what I purchase. My go to site for samples and high end fragrances.
Response from Maxaroma.comApr 11, 2023
Thank you for your support and shopping at Maxaroma !
PEDRO RODRIQUEZ A.
Awesome products and fast shipping
Response from Maxaroma.comApr 11, 2023
Thank you for your review !
Oleksandr
Fast shipping and good products! Thank you
Response from Maxaroma.comApr 11, 2023
Thank you for your review !
TERRENCE
I love the customer service Fast feed back on orders
Response from Maxaroma.comApr 11, 2023
Thank you for your review !
Martha D.
Took a lot time to receive package and when finally arrived turned out I have to pay extra, I was taking a shower at that moment and my nice did not have money to pay so the package was sent back, I dont have the perfume or the money.
Response from Maxaroma.comApr 13, 2023
Hello Dear Customer, Thank you for taking your time to write this review. We received your complaint in regards to the delay with your package on a Sunday and we replied on the same day. We tried to get in contact with the carrier but could not get a hold of anyone on their end. Your package was being held at their station for a pick up, subsequently they tried to make another attempt but this package was refused, according to the records from the carrier. Eventually this package got returned back to us and we already issued a full refund back to the original form of payment. We also followed up by sending you an email in regards to this matter but we never got a response from your part. Please understand that we're doing everything in our power to assist you should there by any inconvenience. We hope you reconsider your vision in regards to our service and please let us know if we can assist you with anything in the near future. Have a beautiful day,