Jeremiah
Fast delivery
Fast delivery
Response from Maxaroma.comMay 10, 2023
Thank you for your review !
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Jeremiah
Fast delivery
Response from Maxaroma.comMay 10, 2023
Thank you for your review !
Douglas
packaging, product everything was great. The priduct was as described. Maxoroma has a lot of hard to find fragrances.This is my new go to spot. they also have wonderful sales so you will not be breaking the bank everytime. Aplus 100 in my book
Response from Maxaroma.comMay 10, 2023
Thank you for your comment and for shopping at Maxaroma !
Brandon
Very fast shipping and authentic. What else can a person ask for?
Response from Maxaroma.comMay 10, 2023
Thank you for shopping at Maxaroma !
Alejandro
Maxaroma is the best online fragrance provider fast shipping and always the best deals online when it comes to high end fragrances!
Response from Maxaroma.comMay 10, 2023
Thank you for your support we appreciate your review.
S.qqq
Deceiving customer service and review practices.
Response from Maxaroma.comMay 10, 2023
Hello Dear Customer, We appreciate the time you took to post this review. According to our records, there's no indication of any form of communication from your part complaining about an order and/or our service. Then again, if you have any discomfort, we would appreciate it if you could send us an email to [email protected]. Have a great day!
Daniel
I got in touch with the customer service to stop this order but it wasn’t actioned.
Response from Maxaroma.comMay 15, 2023
Hello Dear Customer, Our sincere apologies for nt being able to stop this package on time. On the day we were notified to stop this package we got in contact with the carrier and explained the importance to stop this international shipmen. We were advised to stay put and wait for a confirmation via email and it was our mistake to not follow through. As of this moment, we're working on a return label and you shall be contacted by one of our representatives so that you could return this package at no extra cost. Once we confirm the return as completed, you shall receive a full refund for this transaction. We understand that this was such a huge inconvenience for you but we're trying to make amends for all the trouble caused if you allow us. Please expect an email from one of our representatives in regards to this matter. Sincerely, Maxaroma Customer Care Team
Steve S.
Great service, but prices seem to be fair, but still too high!
Response from Maxaroma.comMay 9, 2023
Dear customer . Thank you for your feedback. You can always contact us via phone, chat or send us an email to [email protected] for our promotion or visit our website www.Maxaroma.com option drop and offer . Best Regards.
Candice
Fast shipping. Perfume packaged well.
Response from Maxaroma.comMay 9, 2023
Thank you for your review !