Christian T.
Bottle arrived broken
Bottle arrived broken. Unusable
Response from Maxaroma.comMay 26, 2023
Hello Dear Customer, Thank you for your feedback. Our sincere apologies for the way you received your merchandise. It appears that the carrier mishandled it during transit. We're ready to send you a replacement package and as per your request, it will be dispatched on May 29th. We will make sure to protect the contents of this package with extra material to avoid any damage(s). We understand that this may not be the best outcome but we're doing our best to provide you with the requested items in a timely manner. Please let our customer care team if there's anything else we could do to assist you. Kind regards, Maxaroma Customer Care Team [email protected]