THE WORST PROCESSING COMPANY EVER THEY FLUDED ME WITH MORE THEN 30 MASTERARD CHARGEBACKS ALL STATED 31ST MARCH 2026 WHICH IS WRONG ALL THOSE TRANSACTION WAS MADE A YEAR BACK AND MAVRICK FLUDED MY ACCOUNT WITH MORE THE $42000 CHARGEBACKS
Response from MaverickpaymentsAug 3, 2026
We understand your concern regarding the chargebacks that appeared on your account. Following a thorough review with our payment network and processing partners, we confirmed that the issue originated from an industry processing error outside of Maverick's control and was not caused by any action taken by Maverick or your business.
While the delayed posting of previously authorized transactions understandably resulted in customer disputes, the underlying issue has since been fully resolved. Importantly, all related disputes were ultimately rejected and waived, resulting in no financial loss or monetary impact to your business.
Since then, your account has been closed at your request. As an additional precaution, we are conducting a complete reconciliation review to verify that no charges were inadvertently applied. We will update your existing support ticket with our findings and issue a credit should any adjustment be warranted.
We recognize that this situation caused frustration and concern, and we sincerely apologize for the inconvenience. We appreciate your patience and understanding as we worked with our processing partners to resolve an issue that originated outside of Maverick's control and ensure there was no financial impact to your business.
CO
Cole
Great Experience with Merchant Portal Support
I had a great experience working with Noel. I reached out with questions about why RDRs were suddenly appearing in our merchant portal, and Noel clearly explained why they were showing up and walked me through how to use the filters to manage them. Noel also gave me a better understanding of the dashboard and quickly helped resolve an issue I was having with uploading paperwork.
Noel was patient, knowledgeable, and made everything easy to understand. Excellent customer service from start to finish. I really appreciate the support and would definitely recommend this company to other businesses.
Response from MaverickpaymentsAug 5, 2026
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you had a great experience with Noel. Providing excellent service and support is always our goal, and feedback like yours means a lot to us. We appreciate your partnership!
KR
Khaled R.
David helped me a lot and was very…
David helped me a lot and was very helpful throughout the process. I really appreciate his support, patience, and professionalism. I would definitely recommend him.
SJ
Steve J.
Horrible company
Horrible company. Our company and owner were con-ed into using through a reseller. The reseller lied to us about this company's reputation. SAME compalints as everyone else - hold after hold of your money, reserves, no one gets back to you. Added a reserve without telling us. We don't havechargebacks. Apparently EVERYONE has a reserve. Then the reserve doubled wihtout waring. Real scam artists. There are over 1,000 credit card processors - stay away from this one,
Response from MaverickpaymentsMay 21, 2026
Thank you for sharing your concerns. As full-service payments provider, we value transparency and customer feedback, however, couldn't your business in our system. If you’d like us to review and discuss your concerns further, our support team is available at 800‑464‑9777 and ready to assist.
PL
Premdeep L.
STOP PLAYING GOD!
STOP PLAYING GOD!
I normally never write reviews, but after everything that happened I think other business owners should know what dealing with Maverick Payments can actually look like.
I was originally brought to Maverick through a partner " Ben Miller, Harry Kanoi ( Profilic Payments AKA my2kidsllc ) who handled my onboarding. At that time I was completely transparent about my business and my plans. I run a travel business, and how later i was rebuilding my entire website and relaunching my brand. I told their partner very clearly that during the development phase my processing volume would drop because the product was being rebuilt, but once the platform launched and marketing started, bookings would naturally increase again. This was discussed many times.
Their partner knew everything. I explained the entire strategy to him — the development stage, the relaunch, the marketing campaigns, and that once the website started working properly again the processing would go up.
I even asked him multiple times if I should open another merchant account as a backup through my own chase bank. His answer every single time was no. He kept saying Maverick is reliable, Maverick will support you, you don’t need another processor, just route your processing through them. So I trusted that advice and integrated Maverick directly into my website as my primary processor.
Then the moment my website relaunched and the business started picking up again, that partner disappeared. Completely. No explanation, no support, nothing. Just vanished.
That person was the only one who actually knew the entire story of my business and the plan behind it. Once he disappeared, Maverick suddenly started treating my account like none of that background ever existed. There was no mediator anymore. The merchant was left alone to deal with everything.
That’s when the restrictions started.
First it was discussions about reserves. Then limits. Then increased reserves. Then monitoring. Then sudden holds. Every time my business started gaining momentum, another restriction would appear.
It honestly started feeling like Maverick was playing god with my business.
Now imagine the processor charging transaction fees per transaction, monthly fee and then holding a large percentage of the total payment in reserve. It becomes mathematically impossible to run a business like that.
What made it even more confusing was the inconsistency. When my processing volume was over $150,000 there was never any discussion about me being some major risk. But later when my business stabilized and I was only asking to process around $50,000 a month, suddenly I was treated like a financial threat.
It makes absolutely no sense.
Another frustrating part is how they treat what their partners say. Their partner was the one who told me not to get another processor and assured me Maverick would support my growth. When that partner disappeared, Maverick basically acted like those conversations never happened and the merchant is left facing all the consequences.
That is not how a serious payment provider should operate.
The biggest mistake I made was trusting a single processor. I relied on Maverick because of the assurances given during onboarding and because they were integrated directly into my website. That left my business in a very vulnerable position.
No serious online business should ever rely on maverick.
Payment processors should be partners that help businesses grow while managing risk responsibly. What I experienced instead felt like constant moving goalposts — reserves, limits, holds — every time the business started performing better.
At some point it starts to feel like you are working for the processor instead of the processor working for you.
If you are considering Maverick, my advice is simple: never rely on them no matter what their partners promise you.
One final thing that has been very disappointing is the tone of the support itself. What should feel like professional merchant support often feels more like pressure and intimidation. Instead of helping a business find workable solutions, the communication sometimes comes across as threatening, as if a stranded merchant can simply be squeezed further with more restrictions.
At this point I would not even be surprised if after writing this review my account faces termination or even more restrictions. But merchants deserve to know the reality of what can happen once you are fully dependent on a single processor.
I truly hope Maverick improves how they handle merchant relationships in the future. But based on my experience, I cannot recommend them to businesses that need stability and predictable payment processing.
RW
Rafael W.
They made it ALL BETTER
Thank you, Bryce, for all your help. Zen Payments was on top of my issue more so than the bank. Bravo for your help and always reaching to make sure I was happy with your services.
Response from MaverickpaymentsMar 4, 2026
Dear Valued Merchant,
We apologize for the inconvenience. After internal escalation and additional review, we have resolved this matter. As a result, the previously held funds have now been released.
We trust this addresses your concerns, and we appreciate your patience throughout the review process.
AB
Alexander B.
$22K+ seized with no legal basis. Regulatory complaints filed. This isn't over.
Processed with Maverick (through Zen Payments) for over a year with no issues. One transaction went through outside our approved range, triggered a risk review, and they froze every dollar on February 9th.
These were settled transactions for fully delivered digital products. Instant delivery. Zero open disputes. Zero chargebacks pending. They seized 100% of our revenue and called it a "reserve."
We called every single day for 9 days trying to escalate. Support is ticket-only, responses take days, nobody with authority will get on a phone. On day 9 they told us they're keeping the money.
When we asked them to cite the contract provision allowing this, they couldn't. Instead they put provably false statements in writing — called our one-time purchases a "subscription model" and our instant delivery "extended delivery."
That written response is now an exhibit in every filing.
We're preparing to file complaints with the CFPB, FTC, California Attorney General, Texas Attorney General, and BBB.
We've also identified and are preparing to complain to all five of Maverick's sponsor banks directly regarding their ISO's conduct under their banking licenses.
We're consulting legal counsel on breach of contract, conversion of funds, and California's implied covenant of good faith and fair dealing.
We're documenting everything for arbitration under their own contract's Section 39.
To anyone reading this who Maverick is also holding funds from — file a complaint immediately with your state Attorney General. They're required to respond within 15 days. The more complaints on record, the faster this becomes a pattern that regulators can't ignore.
I see other reviewers here discussing a class action. We're interested in connecting.
I wish I had read these reviews before signing up. Don't make the same mistake. This company will process your transactions happily until the day they decide to keep your money — and then dare you to do something about it.
We're doing something about it.
MB
Mike B.
Avoid this company at all costs
I signed up with Goat Payments who apparently- eventually tied me in with Maverick, I had no idea until I realized they were holding my funds. I learned yesterday that they were holding 70K of my money and when I questioned Goat, they said they needed updated bank statements since my processing volume went up. I sent them immediately and they upped my monthly volume in their system. Then Gypsie (real name) from Maverick said they will hold my 70K as reserves. No explanation, no reason. Ive been a great Goat customer for many years, have always been in compliance, low charge backs etc. I tried for quite some time to get my funds released yesterday, they put you on hold and do nothing.
They will now FAFO.