Matthew Mercury WatchesSwiss movement | Handmade watches| Designed for timeless elegance
Matthew Mercury Watches (matthew-mercury.com) has 214 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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David
Everything I thought it would be
Response from Matthew Mercury WatchesSep 23, 2026
Thank you so much for your review! We’re delighted to hear that your new watch is everything you hoped it would be. We hope you enjoy wearing it for many decades to come! Warm regards, Matthew Mercury Team
pete W.
Great looking watch, and when it got delivered looked even better in the flesh. Very pleased with my purchase so far, and with a two year guarantee that's a bonus. I was kept very well informed about the progress of my order, and was delivered within the time stated. Very happy so far with my new watch.
Response from Matthew Mercury WatchesSep 22, 2026
Thank you so much for sharing your experience! We’re delighted that your new watch made an even stronger impression in person and that you felt well informed throughout the delivery process. We wish you many memorable moments with your timepiece! Warm regards, Matthew Mercury Team
Buyer in I.
Great customer service and timely responses.
Response from Matthew Mercury WatchesSep 22, 2026
Thank you so much for your kind review! We’re very pleased to hear that you felt well supported and received prompt assistance whenever you needed it. We wish you many memorable moments with your timepiece! Warm regards, Matthew Mercury Team
Yvette L.
I looked at a lot of watches before making MM my choice. The stunning red highlights and red band did it for me with the inclusion of different coloured bands.. it was a no brainer. I would’ve loved to receive a bonus gift such as the bracelet or a cool MM pen but it’s not too late. Loving my Dan Yvette Lamoureux
Response from Matthew Mercury WatchesSep 18, 2026
Thank you so much for your wonderful review! We’re delighted that the Dan Red detailing and interchangeable straps made it the perfect choice for you. We wish you many memorable moments with your timepiece! Warm regards, Matthew Mercury Team
Matt K.
the watches are wonderful ! me and my girlfriend love them ! thank you
Response from Matthew Mercury WatchesSep 17, 2026
Thank you so much for sharing your feedback! We’re delighted to hear that you and your girlfriend both love your new watches. We hope they accompany you through many special moments together! Warm regards, Matthew Mercury Team
Andor
great watch, quick delivery, after delivery mail to ask if everything is allright
Response from Matthew Mercury WatchesSep 17, 2026
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your new watch and that your experience with us was smooth from beginning to end. We believe our care should continue long after your order leaves our hands, so it means a lot to know that our follow-up made a positive impression. We wish you many memorable moments with your timepiece! Warm regards, Matthew Mercury Team
Costin T.
My wife saw on Instagram a post from Matthew Mercury Watches. She sent me the link because she knows I love watches. I saw the Caffeine Harmony Set and I just loved it. Our wedding anniversary was getting closer so I thought it would be a great gift. I contacted Matthew Mercury...i was lucky because they manage to find the last Set and they also helped me and delayed the delivery because I was leaving on vacation so they delivered it after my hollyday. Lisa was the person who helped me with everything. She answered all my questions without any delay. She knows how to take care of the customers...if all the customer service employees in the world would be like her, there would be no complaints. Thank you very much for all your help and I really recommend everyone who wants a great watch to buy a Matthew Mercury Watch.
Response from Matthew Mercury WatchesSep 14, 2026
Thank you for your wonderful review! We’re delighted that the Caffeine Harmony Set became such a special anniversary gift for you and your wife! Your kind words about Lisa mean a great deal, and we’ll be sure to share them with her. Wishing you both a very happy anniversary and many decades of enjoyment with your watches! Warm regards, The Matthew Mercury Watches Team
John M.
luv the marketing showcasing the simplicity of the design....order process easy and communication excellent
Response from Matthew Mercury WatchesSep 13, 2026
Thank you so much for your review! We’re very happy to hear that you’re enjoying the simplicity of the design and that our support team provided excellent communication throughout your experience. We truly appreciate your support. Warm regards, Matthew Mercury Team
