Mathis Brothers Furniture is listed under Furniture Stores.
Mathis Brothers Furniture (mathisbrothers.com) has 43 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Kimberly W.
My daughter is arriving to visit from out of state. I just moved into a house and she needed bedroom furniture. I purchased the furniture from Matthis Bros. Aside from the expensive, cheap looking furniture, I hated the end table and dresser. I’m very busy and never thought I only had 7 days to return it. It’s been 14. They basically said, I’m screwed! Well, screw them because I have more furniture to buy and it won’t be from Matthis Bros.
Shelley W.
Our furniture isn’t even a year old and the color is coming off. So much for leather furniture. They won’t replace it. But if I smoked and burnt a hole in it they would. Makes no sense. Don’t buy from these people. They sale crap at an expensive price and you get screwed. Thanks Mathis Brothers
AtherixBirb
The salesperson in the store lied to us by assuring us that we were buying new mattresses and that nothing was wrong with them, they're just from an older collection. They were used, dirty, ripped and damaged. Stay away from these scammers if you want to save your money and nerves.
Angelia S.
After I paid. On the delivery day, I was told by the manager Steve they couldn't get the parts to assemble the bed anywhere in Oklahoma City, Ok. He was rude and they tried to keep $129.00 of my money. I had already donated my bed to the Salvation Army and had my bedroom ready for delivery which never happened because they couldn't get the tools. To call me after was a joke! I could have worked myself that day. I lose a day's pay dealing with your company.
Javelin J.
They're finance partner is Synchrony Bank and they can't or won't fix their website, and the only way to find their number is at pissedcustomer.com
Rick W.
Purchased a Bernhardt Leather Couch and they did damage to wall bringing it in. Have tried 5 times to come out and repair, and they just keep disregarding my claim. Very poor customer service!!
Robin Y.
DONT BUY AT MATHIS BROTHERS IN TULSA. WE PAID OVER $2k FOR A MATTRESS AND HEADBOARD 10/8 DELIVERY WAS SCHEDULED 10/9. WAS NOT DELIVERED DUE TO SOMEONE CHANGING IT FROM DELIVERY TO WILL PICK UP. NO ONE ADMITTED DOING IT. DELIVERY WAS RESCHEDULED FOR 10/16. THEY CALLED AND SAID THE DELIVERY TRUCK BROKE DOWN AND THEY WOULD BE LATE. AT 5:30 WE GOT ANOTHER CALL THAT THEY WOULD NOT B DELIVERED AFTER ALL AND RESCHEDULED FOR TUESDAY 10/18. WE TOLD THEM THAT WAS UNACCEPTABLE AND WE WOULD BE CANCELING OUR ORDER. THE MANAGER & SALESMEN NEVER RETURNED OUR NUMEROUS CALLS. DO NOT BUY FROM THESE LAZY LIARS. ONCE THEY HAVE YOUR MONEY THEY FORGET ABOUT YOU. SHOPPED HERE FOR DECADES AND WE ARE DONE! CHECK WITH THE BETTER BUSINESS BUREAU BEFORE YOU STEP FOOT IN THEIR STORE. SORRY WE DIDNT DO THAT OURSELVES. LOTS OF HORRIBLE STORIES LIKE OURS. WE WILL FILE A COMPLAINT WITH THE BBB TOO. PEOPLE NEED TO KNOW THESE PEOPLE ARE NOT THE PEOPLE YOU WANT TO DO BUSINESS WITH. I CAME HOME & ORDERED EXACTLY EVERYTHING ONLINE & SAVED MONEY TOO!
Brad H.
I would not recommend that you buy from Mathis Brothers especially mattresses. I bought right at $40,000 worth of furniture from them about a month ago and when it came time for us to pick the mattresses out for the master bed we were told the split mattresses might be a good fit for us. Though we were a bit apprehensive about the split situation we were assured we could swap them if we didn't like them after 30 days. Well as it turns out we were right, we hate the split mattresses so we called for the swap so we could exchange the two twin XL for a King like we originally had planned. Now let the half truths and lies begin as the real deal about their exchange policy is you have to exchange the same size mattresses that you bought "would be nice if they mentioned this". Two twin XL is a King size, but nope you can't and additionally you have to pay $200 per mattress for the exchange. If you want to return them, nope that won't work either. So we have over 7K is mattresses that looks like we are going to give away as we hate this combination. Don't listen to what they say as it is lies and make sure you read every single page disclosure / disclaimer they make you sign in the mountain of paperwork at checkout as their words or lack there of means nothing. Needless to say I have cancelled all the furniture that we bought corporately just in time thank the Lord and will be looking to take our business elsewhere and you should too. Buyer beware!!
