Mathis Brothers Furniture is listed under Furniture Stores.
Mathis Brothers Furniture (mathisbrothers.com) has 43 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Rick M.
Bought a couch from mathis brothers and had it delivered but they wanted three hundred dollars just to carry it in the house no way I will never buy nothing there again there would have been no problem getting it inside a one story home
Wendy S.
Please stay away from here!!!! 3700$ wasted on furniture that has been broke since the day it was delivered. Same problem over and over and have had it supposedly fixed 3 times and all they want to do now is stuff the seat with material to try and fix the back from leaning sideways on both of my recliners!!!!! That is a waste and will not fix it at all. One of my recliners the actual frame was broke. And all they did was screw a small piece of board to it to repair that. I submitted with BBB TO GET REFUND OR EVEN STORE CREDIT to get better furniture not anything that is made by Ashely. Then they are so sneaky at 4:30pm we get a text about an appt to pick up our furniture to repair it when we had talked to nobody and then they messaged the BBB today and tried to say they have an appt to fix this scheduled!!!!! It’s supposed to have been fixed 3 times already. I have never dealt with people that were so underhanded and sneaky like this. Just please I want you to all know they do not care about customer satisfaction and they will be sneaky to try and look good when they aren’t. Just go anywhere else but here but if you go here do NOT buy any Ashley furniture. We have two oversized recliners with duct tape and bubble gum holding them together and randomly we have bolts that just drop out of these things but the guy at Mathis brothers thinks the fourth time of putting some material in the seat will fix the back from leaning sideways!!!!!
Captain B.
Mathis Brothers sells their own furniture and furniture of others. Caution! They wash their hands if there’s an issue with the other furniture they sell. It’s hard to tell online whether or not you are buying from Mathis. Our delivery is missing and / or delayed. Customer Service response: “Oh that’s on our website, but we aren’t really the vendor. We can’t help you.” Seriously? Unacceptable!!
Scott W.
Get ready to wait forever and to be reamed for the pleasure . Bought a rug. it arrived late and looked nothing like the image on their site. 15% restocking fee and had to pay for return shipping. Customer service ( if you really wanna stretch reality and call it that ) is painfully and intentionally slow.
John S.
Sales person did not tell us the difference between plush and firm couch cushions. We choose plush because it sounded more comfortable. Feathers stick you everywhere. Feathers all over front room. Worst of all when you get off cushion it like an elephant was sitting there. Big dent that has to be brushed out
Linds U.
The bed was not the same as on the show room floor. Nobody would buy a bed this weird and fd up.. It's just all wrong. It sits ten inches away from the wall.was Missing parts when delivered. The headboard is stupidly high for a twin. My parents were sold a bunkie board that wasn't needed. They apparently didn't have anything but a firm in stock. i don't look forward to going to bed any more because I don't sleep much anymore. Most uncomfortable bed ever. I feel groggy and bruised in the morning. I've got 3 different toppers but still sucks. Maybe I'll try without that dumb ass board. Seriously, the bed has slats. Mattress is hard as a rock. Board not needed. Can't even return - was told to us by the DELIVERY GUYS!! I'm laying here awake in bed as usual. My head, my neck, my back is aching so badly, it wasn't before I lied in bed. It's 3:18am I haven't slept since I got the bed, I've been depressed from lack of sleep and my right hand has been numb and tingling
Mike
Free delivery is a total lie. I asked twice, both the store manager and salesman said delivery was free. After leaving the store I noticed a charge of $179 for delivery. The furniture was placed in front of my garage door which is considered a free curbside drop off delivery. Very sneaky, unprofessional, and thievery. I'll never step into a Mathis Brothers establishment ever again.
ema
They lie till you purchase told us they will come and clean our sofas for 5 years called them and then they told us we can not do that ordered living room they even brought us a coffee table tjat we did not like or order told us cant return it
