Traditional dating is back in style for selective singlesAt The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.Here is what we offer our clients.It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you. Every Client has a Background ScreeningRelationship-Minded SinglesNo Wasted Time on Fake ProfilesGet Matched on Key Life ValuesYears of Personal Matchmaking SuccessLocal Offices and Local Singles Empower. Date. Find Love. Our matchmakers are passionate about your success and it shows in all they do!Our Company ValuesAuthenticityOur teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.PassionWe lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.ProfessionalWe are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.
The Matchmaking Company (matchmakingcompany.com) has 457 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
matchmakingcompany.com
Website
matchmakingcompany.com
Category
Adult Entertainment
Location
Broken Arrow, Oklahoma
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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I wish there was a way for the customers to connect and share this devastating experience because that is what we need after dealing with this company. I did not use ANYTHING AT ALL - Not a dollar from this company, was not able to cancel, now, me, a single mother trying to rebuild credit, have a collection of $2400 with no recourse. Thanks Matchmaking for damaging my credit when you provided me with NOTHING. What are you wanting that money for? Please explain. When all I did was be there, late night, and now I can recognize the scam techniques they used for me to sign up. The good reviews are probably fake - if not, let's see the faces or true stories.
Response from The Matchmaking CompanyApr 23, 2025
Myrian, we want to take a moment to clarify the details of your experience. After multiple outreach attempts with no response, your account was placed on a lack-of-contact hold. Unfortunately, your payment was not completed, and the account has since moved to collections.
As with any professional service, we’re unable to move forward without fulfilling the agreed-upon payment terms. Because the process was never able to begin, you didn’t experience the full scope of what we offer—including personalized matchmaking, coaching, and introductions.
We’re still happy to have a conversation if you’d like to revisit your options, but we hope this provides clarity around the situation and the steps that were taken.
VH
victoria H.
They don’t respect the client’s wants and needs
I am sure how they have any high reviews but I don’t feel this company respects the fact you paid a lot a money for quality service. I signed up in December 2023 and the first matchmaker I worked with couldn’t even provide with a bio that includes certifications or credentials. At that point I was worried I made a mistake. One of the matches had been married 6 times and when I went back to the matchmaker she said that she was under the impression that he was married only 3 times. So they are not effectively vetting the matches. The next match I had told me he was not in a financial position to date. The other matches just opted not to meet. I understand that this is a process and it can take time but I have asked on several occasions to check in and just let me know they are still checking but it they don’t bother. At this point I am pretty disappointed and expect to get the same canned unempathetic response to this post as all of the other responses. I would had better luck on Facebook dating.
UPDATE: 4 months later after I got a response from my review. Nothing has changed. I have not heard anything from my matchmaker not even a general newsletter or any sort of correspondence.
Response from The Matchmaking CompanyApr 15, 2025
Thank you for sharing your experience. We understand your concerns and appreciate your taking the time to provide detailed feedback.
While it’s true that matchmaking can sometimes be an unpredictable process, we always aim to ensure our clients feel supported, heard, and matched with care. After reviewing your experience, a member of our matchmaking team has already connected with you directly to address the concerns you raised. We're glad to hear that the conversation was productive and that you're feeling more confident and ready to move forward.
We remain committed to providing thoughtful, personalized matches, and we're here to support you every step of the way as your journey continues.
JH
jana H.
One Star – Because Zero Wasn’t an Option
As a fun, attractive, 49-year-old mom of two, I didn’t think asking for a little effort in matchmaking was too much. But apparently, asking for effort is where The Matchmaking Company draws the line.
Let me be clear—I didn’t come here to rate the quality of my dates (though trust me, if I were, this review would include popcorn-worthy horror stories). No, this review is about something far worse than a bad date: bad customer service.
The first red flag? The high-pressure sales pitch that ended with me handing over $2,200 for 4 dates faster than I could say, “Wow, Desiree, that’s a lot of confident eye contact.” She promised thousands of high-quality men in Tucson just waiting to meet someone like me. Spoiler: they must all be hiding in an underground bunker, because I never met them.
Once they had my money, any pretense of professionalism disappeared faster than my matchmaker after signing day. No intro call. No questions about my values, goals, personality. Honestly, my Hinge profile has more thoughtful matching logic than this place.
I reached out within the first week to say, “Hey, maybe let’s talk about what I’m actually looking for?” But they ghosted harder than a bad Bumble date. When I asked to speak to a manager, they told me it would take at least a week. I guess customer service is booked solid ignoring other disappointed women?
My first match was a walking red flag who clearly had a frequent dater punch card with this company. (Two more matches and he gets a 10th date free!) The second was marginally better, but still not someone I’d imagine sharing a second drink with, let alone a life. The 3rd date didn't even want to meet up with me and bolted after an hour because he had to call his Dad?
Then, without warning, I was switched to a new matchmaker, Vanessa. We never had a real conversation—just a quick note that I had a new match. And plot twist: that match ghosted me before we even met. Turns out, he had declined the match altogether. I had to figure that out myself. If I wanted to feel rejected and confused, I'd just relive middle school and save myself $2,200.
Here’s the deal: this isn’t just a company that provides poor matchmaking. It’s a company that doesn’t care. They don’t learn about you, they don’t follow up, they don’t deliver on what they promise—and they absolutely will not refund you or admit fault. Because the one thing they do match consistently? Blame. It’s always yours.
So take it from me: stick to the dating apps. At least when things go wrong there, you haven’t signed a legally binding contract to be emotionally neglected. Plus, the guys online? Honestly—way better.
Response from The Matchmaking CompanyApr 14, 2025
Hi Jana,
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience; however, we would like to clarify a few key details for transparency.
First, we made multiple efforts to address your concerns directly and respectfully. When one of our team members reached out to you, the conversation began with you yelling at our staff member who was attempting to assist you. Despite our efforts to de-escalate and resolve the issue, your comments became increasingly unkind and insulting—not only toward our team, but toward other clients as well. For the safety and wellbeing of our staff, the call had to be disconnected.
You selected the smallest membership package we offer, which includes fewer introductions and services than our more comprehensive programs. Even within this limited scope, you completed feedback surveys after your introductions and rated your overall experience as “Average” each time—not consistent with the level of dissatisfaction you've now expressed.
We understand that matchmaking is a highly personal process and not every match will meet expectations. That said, respectful dialogue is essential for us to assist you effectively. Our team remains committed to providing a professional and ethical service, and we stand by the process we followed in your case.
We wish you the best in your continued search.
CH
Chuck
This is all new to me so your help is…
This is all new to me so your help is wonderful.
Response from The Matchmaking CompanyApr 9, 2025
Embarking on a matchmaking journey can indeed feel unfamiliar, but we're here to guide you every step of the way. Our team is dedicated to understanding your unique preferences and aspirations, ensuring a personalized and supportive experience. As you navigate this new path, remember that open communication and trust in the process are key to forming meaningful connections. We're honored to be part of your journey and look forward to assisting you in finding a relationship that aligns with your goals.
MI
memyself &.
She was nice
She was nice, clear, and concise. I didn’t feel like my time was wasted. Not much experience with the company yet so don’t have much to say.
Response from The Matchmaking CompanyApr 9, 2025
Thank you for your feedback. We're pleased to hear that your initial consultation was clear, concise, and respectful of your time. As you continue with our services, we encourage you to maintain open communication and provide feedback after each interaction. This collaborative approach allows us to tailor our matchmaking process to better align with your preferences and enhance your overall experience. We look forward to assisting you on your journey to finding a meaningful connection.
NJ
NJ
I paid them $7000
I paid them $7000. For 12 matches. I received five poor quality matches. They say they were going to call me never received a phone call. I’ve left them several messages. I have been ignored. I contacted the main office no reply.
Response from The Matchmaking CompanyApr 8, 2025
We appreciate your feedback and understand your concerns. Please know that we have been in ongoing communication and have made efforts to support you throughout your matchmaking journey.
Matchmaking is a highly personalized and feedback-driven process. To be truly effective, it requires an open heart, an open mind, and consistent, honest communication. Our team puts significant thought into each match, with the intention of helping our clients build meaningful connections. We remain committed to providing quality service and are here to support you in making the most of your experience.
We encourage continued collaboration so we can best align with your preferences and help you move closer to the relationship you’re looking for
IS
Iris S.
My match was exactly what I was hoping…
My match was exactly what I was hoping for. I never thought I could meet someone as amazing as my match. We are still having a great time and planning a life together. Our matchmaker was thoughtful and took all my concerns into consideration. I highly recommend this company.
Response from The Matchmaking CompanyApr 7, 2025
Iris, that’s such a beautiful update—thank you for sharing! 💕 We’re thrilled to hear that your match was everything you were hoping for and more. It sounds like your connection is strong, meaningful, and full of promise, which is what we strive for with every introduction.
Your kind words about your matchmaker mean a great deal. Thoughtful, personalized matchmaking is at the heart of what we do, and hearing that your concerns were heard and respected makes us proud.
Wishing you both continued happiness as you plan your future together! 🥂 Here’s to love, laughter, and a lifetime of adventure.
VG
Vicki G.
Shallyce Johnson - my dating coach
Shallyce Johnson has been My Matchmaking dating coach. She has been extremely easy to talk to so that I can express my feelings and what I’m looking for In a dating partner. She is compassionate and extremely understanding. Shallyce almost feels like a good friend. That’s how easy our conversations have been. Her coaching ability and suggested ideas have been extremely helpful.
Response from The Matchmaking CompanyApr 1, 2025
Thank you so much for your kind words about Shallyce! We’re delighted to hear that she has made your matchmaking journey such a comfortable and positive experience. Building a meaningful connection starts with open communication, and we’re thrilled that Shallyce has been able to provide you with guidance, support, and a listening ear.
Our goal is to make this process as enjoyable and rewarding as possible, and we’re so happy that her coaching and suggestions have been helpful to you. We look forward to continuing to support you on your path to finding the right match! If there’s anything else we can do for you, don’t hesitate to reach out.
Wishing you all the best in your dating journey! 💕
