Massage ToolsReviews of massagetools.com

Massage Tools reviews

75 approved reviews, newest moderated first

Helen K.
May 24, 2018
Loved the performance
Easy to order, great performing massage machine. Highly recommend.
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Grandma B.
May 23, 2018
Bought a handheld massager which was…
Bought a handheld massager which was advertised as "lightweight"..It was huge and very heavy. I am 81 years old and knew I would not be able to use it. Followed return instructions, no return label. Also a restocking fee of 15%. So now I have to pay for returning it plus insurance plus 15% fee. It cost me money for something I could not use. Called the company and they could not care less. Told it was "company policy."
Response from Massage ToolsMay 23, 2018
Thank you for taking the time to write a review. Upon reviewing this order I do see it was for a hand held massager and that the massager weighs approx 3.5 lbs. We do have a 15% re-stocking fee on hand held massagers as we are unable to re-sell them as new. We do care about customers, however this is our return policy. Please check our return policy online or feel free to call at anytime prior to purchasing if you have any questions. I apologize for your experience with this item.
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YangKyu K.
May 22, 2018
I like that
I like that. Should buy another one
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Joelle W.
May 21, 2018
I paid $150 to have the table delivered…
I paid $150 to have the table delivered and when the delivery guy came he did not even take it off the truck he said he is not supposed to tell me this but if he puts it down it is an extra $25 so I called the company and that they said that is how it is supposed to be so I would never buy something again from the this company
Response from Massage ToolsMay 21, 2018
Hi Joelle, I reviewed the delivery receipt and confirmed a liftgate was ordered. I'm not sure why the driver did not perform the service we requested. All freight shipments include liftgate and call ahead notification. I apologize for your experience.
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EDWARD D.
May 20, 2018
very happy with the massager i purchased
very happy with the massager i purchased
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Kerrie Beth D D.
May 19, 2018
Great table for my new business!
Great table for my new business! The customer service was fabulous when I was missing the foot control. They were on it and kept us informed of the correction being done.
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Richard W.
May 18, 2018
Great site
Great site, great prices, great service.
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Jennifer L.
May 18, 2018
At this time i’ve only used the…
At this time i’ve only used the Microdermabrasion machine once. So far so good. Just wish it came with more extra filters I have a full schedule
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